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ITSM Analyst: Drive Service Excellence in London

2 weeks ago


Greater London, United Kingdom Liberty Specialty Markets Full time

A leading global insurer is seeking an ITSM Analyst to enhance IT Service management processes, ensuring compliance and continuous improvement. You will collaborate with Technology teams to drive service excellence, manage ITSM controls, and deliver actionable insights. Ideal candidates have 3-5 years of ITSM experience, preferably in a regulated financial services environment, and must hold ITIL Foundation certification. This role offers a vibrant and inclusive work environment with opportunities for career development.
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