Supervisor

Supervisor – Mears Group PLC Full Time Permanent Salary up to £43,000 per annum plus company van & fuel card. 42.5 hours per week (8-5 Monday–Friday) Location: Gillingham We’re currently seeking a skilled and experienced Repairs and Maintenance Supervisor to lead our team as part of a social housing contract in Gillingham. This is a dynamic, field‑based leadership role where you’ll oversee the delivery of reactive repairs and planned maintenance across occupied properties. This is a fantastic opportunity to step into a leadership role with a strong pipeline of work and a growing presence in the area. You’ll play a key part in ensuring homes are safe, compliant, and ready for residents, making a real impact in the community. Responsibilities Supervise day‑to‑day delivery of planned and reactive maintenance works across occupied properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost‑effective operations Use system reports to track performance, resource deployment, and asset condition Act as a key point of contact for residents, ensuring professional communication and issue resolution Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Be available on a 1 in 2 or 3 week call‑out rota covering repairs 24 hrs, 365 days a year Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all times Role Criteria Previous experience in a Maintenance Supervisor or similar supervisory role within housing or property maintenance Experience in the Social Housing Repairs sector, particularly relating to Damp and Mould surveys and repair specifications Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned and reactive maintenance in occupied properties Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem‑solving mindset with a results‑driven approach Strong planning and organisational abilities Decisive decision‑making under pressure Ability to negotiate and influence across teams and stakeholders IT skills with knowledge in Microsoft Outlook, Excel, Word, and great written and oral communication skills Benefits We Can Offer You 25 days annual leave plus bank holidays Annual Mears Fun Day – a massive thank you from the Executive team for all the hard work Volunteering Leave – paid volunteering in the community, supporting our social value commitment Staff perks with Mears Rewards – discounts up to 10% on weekly groceries, holidays, eye test vouchers, ShareSave scheme, and more Family friendly policies Company Van, Fuel Card, and Uniform All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months, and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Francesca Swan (francesca.swan@mearsgroup.co.uk). If you need any help with your application process, we are here to support you every step of the way. We are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS). We hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. These questions are optional and will not impact your ability to apply. #J-18808-Ljbffr