Solution Consultant

Working at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.The role is remote however you would need to be located in the United Kingdom, Netherlands or Poland.OverviewThe Atlassian Advisory Services team is a globally distributed team of Atlassian experts who are passionate about creating customer success. Advisory Services team members engage with our largest strategic and enterprise organisations with some of the most complex business challenges to help them deliver delightful solutions to their users.ResponsibilitiesWe're hiring a Solution Consultant with an Enterprise Strategy & Planning (ESP) focus to join our Advisory Services Delivery team as an individual contributor - this is not a managerial role. Atlassian Solution Consultants are experts in Atlassian products, practices, and solutions, delivering guidance to drive value realisation for clients that have purchased Advisory Services from Atlassian.Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customersPartner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutionsIdentify and promote opportunities for service and product expansion within a client’s organisationCultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teamsCreate technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areasPartner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business driversSpend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing eventsQualificationsExtensive experience within SaaS companiesExperience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadershipDemonstrated expertise in Enterprise Agility, includingExperience discovering enterprise, program, and team-level Agile practices and Agile anti-patterns, providing guidance on the organizational, operational, and delivery dysfunctionExpertise in mapping customer operational practices to product capabilities and design solutions that reinforce their desired scaled agile methodology or enterprise strategy & planning goalsHands-on delivery of successful enterprise strategy & planning tool implementation, deployment, integration, enablement, and adoption outcomes into customer environmentsDirect experience working with software development, Agile, or enterprise strategy & planning tools (e.g. Align, Focus, Radar, Jira Plans, Rally, Rational Team Concert[RTC], ADO, VersionOne, etc.)You're fluent in English, and nice to have a second language such as Dutch, Swedish (or other Scandinavian language) for business communication.Benefits & PerksAtlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.About AtlassianAt Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work.We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr