Trainee Property Manager

Join to apply for the Trainee Property Manager role at LRG.2 days ago Be among the first 25 applicants. Base Pay Range Job Title: Trainee Property ManagerLocation: The Meadows, CamberleyBrand: LeadersSalary: £26,000 OTE inclusive of commissionHours: Monday-Friday 9am-5:30pmOpportunity: Work 2 days from home on successful completion of a 6‑month probation period. About Leaders Leaders, as part of LRG, is a well‑established and reputable property group across the UK. With a history rooted in exceptional property services, Leaders has earned a commendable reputation for professionalism, client satisfaction and expertise in the property market. Job Summary and Key Responsibilities Reporting to the Team Manager/Head of Centre, Leaders seeks a Trainee Property Manager to join our dedicated and dynamic team based in our Head Office, The Meadows, Camberley. Experience is not essential as we will train you. You will play a pivotal role in ensuring our customers receive the highest level of service and support. You will act as a point of contact for our tenants and landlords, assisting them with inquiries, booking appointments and ensuring a smooth process throughout the tenancy from beginning to end. Key Responsibilities Provide excellent telephone and written communication throughout the tenancy. Accept and understand tenants’ maintenance requirements, providing a triage service to try to resolve issues. If unable to resolve, communicate this to the landlord with a solution and arrange works with the dedicated contractor. Update all parties regularly by phone, email or text and log notes. Make regular ‘well‑being’ calls to the landlord. Work with the property management team to ensure works are completed and invoiced within 21 days, updating customers on progress. Ensure all mandatory compliance and legislation is in place on all properties, and that company processes have been followed. Coordinate with Property Inspection Clerks to ensure all properties are inspected as required and landlords and tenants are fully communicated to in line with policy. Place calls to all managed landlords and tenants 2 weeks prior to vacation to ensure they understand the checkout process and time frames. Deal with non‑managed deposits that are part of the No Deposit Scheme. Ensure checkout process is followed and communication is sent via the Depositary site. Work with team leaders, head of centres and branch network to understand reasons for any lost units. Maintain high levels of communication with internal and external customers. What Are We Looking For Excellent communication, written and verbal skills. Professional telephone manner. Organisational skills, time management and attention to detail. What We Can Offer You Proven track record for career growth and advancement within the company. Market leading training and ongoing professional development. Access to a diverse portfolio of properties. Supportive and collaborative team environment. Benefits Competitive base salary and additional incentives. Quarterly and yearly awards. Salary sacrifice pension scheme. Generous holiday allowance, increasing by 1 day per year based on service. Excellent parental leave and newly introduced fertility policy. Staff discounts. LRG is an equal opportunities employer and encourages candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of recruitment agencies for the purpose of hiring. All job openings are managed directly by our internal recruitment team. We do not accept unsolicited CVs or candidate referrals from recruitment agencies, and any such submissions will not be considered. #J-18808-Ljbffr