Back-End Team Lead

5 days ago

Exeter, United Kingdom DigiTickets group Full time

At DigiTickets, we’re committed to delivering intuitive, scalable solutions that power ticketing, bookings, and operations for some of the UK’s best-known visitor attractions. We’re seeking a Back End Team Leader to lead the delivery and evolution of our back-office systems, driving continuous improvements and ensuring that our platforms are high-performing, secure, and future-ready.This is a hands‑on leadership role ideal for a technically skilled individual who can lead a team, manage delivery, and act as a key technical stakeholder for core system components such as reporting, configuration tools, and customer/venue management interfaces.BenefitsHolidays: 25‑30 days of annual leave (plus bank holidays), with increased entitlement based on service.Competitive Salary: Up to £58,000 based on experience.Nest Pension scheme.Discretionary company bonus.Annual Training Allowance: Receive support for certifications and professional development.Birthday Leave: Enjoy a day off on your birthday to celebrate.Team Outings & Events: Be part of a collaborative and social team culture.Team Leadership & DeliveryLead a multidisciplinary team of developers responsible for DigiTickets’ back‑office platform.Plan and manage development sprints in collaboration with Product and QA teams.Mentor and support team members, promoting best practices and a collaborative culture.Track and report on team performance, identifying blockers and facilitating resolution.Technical OwnershipAct as the technical owner for back‑office systems, ensuring scalability, security, and maintainability.Collaborate with Product Owners to translate roadmap features into robust technical solutions.Review code, propose architectural improvements, and ensure alignment with platform standards.Guide the team in managing technical debt and modernising legacy systems.Cross‑Functional CollaborationWork closely with Product, Support, Security, Infrastructure, and Front‑End teams to ensure effective integration of new features and platform consistency.Support the wider business by improving internal tooling and workflows that rely on the back‑office platform.Provide second‑line technical support where necessary to assist with escalated issues.Quality & ComplianceEnforce high standards for code quality, documentation, and automated testing.Ensure updates meet internal QA benchmarks and contribute to release planning.Uphold data protection and compliance standards (e.g., GDPR, PCI‑DSS).Required Skills & Experience5+ years of experience in a technical leadership or senior developer role, ideally within SaaS or enterprise software.Strong hands‑on coding skills in modern frameworks and languages (e.g., PHP, Go, Symphony, Laravel).Proven experience leading agile software development teams.Solid understanding of databases, APIs, and microservices.Experience managing technical roadmaps and stakeholder expectations.Confident working with cloud services (e.g., AWS, Azure) and CI/CD pipelines.DesirableExperience in the attractions, ticketing, or leisure industries.Familiarity with reporting systems, data pipelines, and system configuration tools.Exposure to frontend frameworks such as Vue.js or React.Prior involvement in system re‑architecture or platform migration projects. #J-18808-Ljbffr

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