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Technical Business Analyst
2 weeks ago
About NBCUniversal NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content across film, television, and streaming, and bring it to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Overview The Technical Business Analyst is a key contributor within the Studio Distribution Technical Operations organization, supporting the International Home Entertainment business. This role requires strong stakeholder engagement and analyst expertise to support and enhance business applications that oversee content distribution across both physical and digital media. The analyst will apply technical data skills and analytical capabilities to support reporting solutions for Studio Distribution partners and collaborate with international teams in Los Angeles, London, and Japan. Responsibilities Stakeholder Engagement: Develop and maintain relationships with International Home Entertainment and Digital Distribution business teams, learning their processes, data dependencies, and technology needs. Requirements Gathering: Lead discovery and requirements gathering sessions, documenting functional requirements and use cases. Continuous Improvement: Identify new projects and enhancements, managing prioritization of the request backlog. SME: Act as subject matter expert for the Home Entertainment systems that support product planning, sales, and licensing functions. Project Delivery: Collaborate with enterprise Product and Engineering teams to deliver enhancements and support for the application portfolio. Validation: Review technical design and ensure deliverables meet business requirements. Testing and Transition: Coordinate user acceptance testing, user training, and change management with business stakeholders. Business Support: Serve as point of escalation for day‑to‑day operational activities and support questions. Data and Reporting Support: Support reporting and analytics solutions for the Digital Distribution business. Qualifications Minimum 5 years of experience in an IT application development or support role with direct business user engagement. Understanding of IT project management methodologies and SDLC processes (Agile Scrum, Waterfall) and associated best practices. Strong analytical skills with ability to gather input from multiple sources and articulate technical recommendations. Strong SQL skills, including complex table joins, aggregate & analytical functions, subqueries, and common table expressions. Ability to work collaboratively in a team environment, managing multiple priorities. Excellent written, oral, presentation, and interpersonal skills across all organizational levels. Effective collaboration with teams across multiple time zones. Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent experience. Desired Characteristics/Qualifications Experience with the Media & Entertainment industry. Experience with enterprise technologies, such as Salesforce platform-based applications and SAP. Experience with modern reporting and analytics technologies and platforms. Enthusiasm for learning new technologies and partnering with development teams to implement solutions. Additional Information As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. We provide equal employment opportunities to all applicants without regard to race, color, religion, creed, gender, gender identity, expression, age, national origin, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com. Seniority Level Associate Employment Type Full-time Job Function Information Technology Industry Entertainment Providers #J-18808-Ljbffr
