Branch Supervisor

7 days ago

Bolton, United Kingdom Eurocell plc Full time

Branch Supervisor Location: Manchester, England, United Kingdom Employment Type: Full-time Seniority Level: Mid-Senior Level Job Function: Finance and Sales Base Pay Range Salary: £28,740 basic salary per year Bonus/OTE: Up to £33,540 per year (realistic total earning potential) Hours: 44 per week – Permanent, Monday to Friday 7am‑4:30pm, Saturday rota 8am‑12pm occasional. Responsibilities Lead day‑to‑day branch operations with Branch Manager. Provide exceptional customer service and support to new and existing customers. Ensure achievement of customer service, operational standards and sales targets. Assist with sales target delivery, developing and maintaining positive customer relationships. Support branch operations, provide assistance to colleagues as required. Ensure team completes actions and activities on time, in full. Maintain branch compliance with Health & Safety, company policies, procedures. Undertake stocktakes and audits. Maintain maintenance records for branch vehicles. Conduct branch housekeeping for front of house, warehousing and merchanting. Requirements Passion and energy to deliver exceptional customer service and achieve business targets. Hands‑on, customer‑focused approach, confident and happy to serve customers. Commercial mindset to drive sales and maximise margins while ensuring customers walk away happy. Good organisational skills, ability to prioritise and use own initiative. Confident IT user with experience of MS Office and industry standard software such as SAP. Full and valid driving licence essential; FLT licence is an advantage. Ability to cover for the Branch Manager when required. Previous branch stock‑take experience an advantage. Comfortable working in a small team and occasionally alone. Experience within a similar role ideally in trade/builders merchant/retail, glazing or uPVC environment. Benefits Competitive basic salary. Excellent monthly bonus scheme. 25 days holiday plus statutory holidays (approximately 33 days). Christmas shutdown. Free Healthcare plan for all employees. Enhanced Maternity & Paternity benefits. Free Life Assurance Plan of 3× annual salary. Option to join Eurocell Share Save Scheme at discounted rates. Company pension plan. Employee discount on Eurocell products. Discounts across many well‑known online and high‑street retailers. Training: e‑learning and on‑the‑job training. Care First Employee Assistance Programme (24/7 confidential support). Colleague Referral Programme (pay for successful referrals). Career growth opportunities. #J-18808-Ljbffr

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