Experienced Tax Preparer

Future Opening: Experienced Tax Preparer Your Purpose: At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don’t receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are “Working Hard for the Hardest Working Americans”. This is our mission and it’s a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That’s where you come in We are here to ease their stress and provide expert customer service and tax knowledge. Day shift Weekdays Part-time Are you: Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but a willingness to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay-at-home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply What you’ll do here: As a Seasonal Entry Level Tax Preparer, you will be responsible for providing guidance, explaining, preparing, and completing accurate tax-related forms for clients, including multiyear, multistate, year-end tax forms and providing clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, signing and e-file these forms to IRS and state agencies. Conduct face-to-face tax interviews with clients. Prepare complete and accurate tax returns. Generate business growth, increase client retention, and offer additional products and services. Provide clients with IRS audit support. Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations. Collection and processing of clients’ payments while ensuring timely deposits. Marketing and business generation efforts. Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion. Answer client calls via our national call center routing system. Answer questions and provide future tax planning to clients. Resolve client complaints or refer situations to the supervisor (as appropriate) for resolution. Support office priorities through teamwork and collaboration. Skills you’ll bring for success: Passion for providing extraordinary customer service. Excellent communication and interpersonal skills. Experience working in a fast-paced environment. Basic knowledge of computer functions and math. Sales and/or marketing experience. Experience in accounting, finance, retail, bookkeeping, or tax preferred. Bachelor’s degree in Accounting or related field a plus PTIN Certification: Yes Compensation: $12.00 - $18.00 per hour Working at Jackson Hewitt Jackson Hewitt is an innovator with nearly 6,000 locations, and we’re on a mission to change the face of the tax industry. We are an industry-leading provider of full-service individual, federal, and state income tax preparation with offices across the country. Jackson Hewitt is always seeking to improve its financial products, promotions, and partnerships so clients get more. Taxes are fun (really) Jackson Hewitt is proud to offer free tax training as well as continuing education for tax preparers across the country. With nearly 6,000 locations to choose from, there's likely a Jackson Hewitt location near you, including at your local Walmart store. Tax preparers have flexible scheduling and various rewards too. PTIN Certification: Yes More than just a job. Start your career. Work-Life Balance We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life. Stability Over 150 million people file taxes every year and more than half use tax services. Be the Difference Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year. Recognition and Appreciation Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings. Jobs with Career Potential Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want. Giving Back Retail locations are often heavily involved in their local communities and charities. Celebrating Success Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments. Learning to prepare taxes will benefit you at Jackson Hewitt and beyond. "I like helping people and working with numbers. Being a tax preparer lets me do both. JH provides great training and tools along with terrific management support that allows you to excel in your job and to love doing it" #J-18808-Ljbffr