Senior Legal Expenses Claims Handler

2 days ago


Manchester, United Kingdom Markel International Services Ltd Full time

IntroductionDo you have a Claims or Legal background and are looking to develop your career working for a people powered, forward thinking insurance business?OpportunityIt’s an exciting time to join Markel as our business grows, and we have a great new role for a Senior Claims Handler to join our Legal Expenses Claims team in either Croydon or Manchester on an initial 18 month FTC. We can offer hybrid working, 3-4 days in the office / 1-2 days working from home and offer a great starting salary plus generous annual bonus along with a great benefits package.ResponsibilitiesIndependently handle and settle complex claims, providing efficient claims handling services to all customers by responding to LEI claims using excellent written and call handling skills, in line with department service standards and internal/external service level requirements.Make autonomous decisions regarding coverage, investigating the validity of a claim and, where a claim is accepted, maintain a regular review of its validity, including negotiating cost/funding with solicitors, strategy/approach and managing costs to ensure compliance with policy terms and conditions.Regularly liaise with solicitors, barristers, accountants, insurance brokers, and directly with a range of policyholders.Work closely with the wider team on complex claims and provide guidance and support to other Claims Handlers, developing junior talent and contributing to team objectives while assisting with ad hoc projects.QualificationsExceptional communication skills and proven ability to evaluate legal documents.Enquiring and inquisitive, with the ability to identify areas of challenge and articulate reasoned arguments to legal professionals.Excellent time management skills, self‑management of an active caseload, adhering to demanding service level standards and legal deadlines.Previous claims handling or insurance experience, preferably in Legal Expenses Insurance.Legal training, preferably a law degree with experience handling civil litigation.Good understanding of the legal industry and costs negotiations.Benefits25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave.Strong benefits package including pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan and more.Opportunity to learn new skills and develop your career with support for growth.Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.Are you ready to play your part? Apply now to fill out our short application. #J-18808-Ljbffr



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