Residential Lettings Negotiator

1 day ago

Alderley Edge, United Kingdom The People Pod Full time

Resident Lettings Executive

Alderley Edge, Cheshire
£26,000 + Commission (OTE £40,000) | Permanent

Are you a confident, people-focused sales professional who loves closing deals, building relationships and delivering exceptional customer experience? Whether you come from lettings, estate agency, consultative sales, telesales or face-to-face customer engagement, this could be the perfect next step.

We're looking for a Resident Lettings Executive to join a fast-paced, high-growth team supporting the letting of premium residential/student apartments across the UK.

This is an exciting opportunity for someone who wants a stable career, great earning potential, full training, and the chance to work with an international customer base.

The Role

You'll be part of a central sales team responsible for filling high-quality accommodation and achieving 100% occupancy for the upcoming academic year. You'll handle warm leads, support prospective residents, and help guide them through the booking journey.

This is a role for someone who thrives in phone-based sales, enjoys building rapport quickly, and knows how to convert enquiries into confirmed bookings.

What You'll Be Doing

Managing inbound enquiries via phone, email, WhatsApp, WeChat and other messaging platforms
Handling remote bookings for UK and international customers
Creating rebooking & referral opportunities using strong customer relationships and social media engagement (TikTok, Instagram, WeChat, Red)
Scheduling viewings with on-site residence teams nationwide
Following up every lead to maximise conversion and hit lettings targets
Supporting brand awareness and providing a first-class customer experience
Reporting on daily/weekly activity, conversions and lettings performanceWhat We're Looking For

Experience in Lettings, Estate Agency, Consultative Sales, Telesales, Customer Service or Promotions
Confident communicator with strong written and spoken skills
Organised, proactive and motivated by achieving targets & earning commission
Able to build rapport quickly with customers from the UK and overseas
Additional languages are a bonus but not essential
Personable, professional, reliable and committed to delivering resultsHours & Flexibility

This is a full-time role based in Alderley Edge, with some flexible shifts to support international markets. Occasional Saturdays/bank holidays may be required (with time off in lieu). One WFH day per week available.

Why Apply?

Clear career path in a fast-growing sector
Excellent training and development
Exposure to an international B2C sales environment
Strong OTE with uncapped potential
Modern, energetic, supportive team culture*Due to expected large volume of applicants, unfortunately we will not be able to reply to every candidate

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