Incident Response Lead

The Incident Response Lead is responsible for driving the containment and eradication of threats during cyber security events and following through with supporting remediation efforts post events within a fast-paced and dynamic environment in effort to restore normal secure service delivery. This individual will act as a liaison between technical teams and leadership, ensuring effective communication and alignment on cybersecurity priorities. This role will require attention to detail, ability to organize and document information, and in-depth knowledge of cyber security processes to support the global organization through complex and high-pressure incidents. * Capture detailed notes and deliver precise, accurate reports to stakeholders during high-pressure scenarios, ensuring all action items are effectively communicated and delegated to the Cyber Defense team or partners for execution; throughout the lifecycle of an incident.* Collect evidence from cyber events and utilize data to build a complete chain of events from initial access through eradication and recovery phases* Advise and coordinate with Incident Commander by providing trusted expert advice to support the successful conclusion of a cyber incident* Receive and analyze signals from numerous sources to determine possible causes of alerts* Conduct, document and report postmortem lessons learned that contribute to the improvement of the team and the organization’s cyber program.* Develop and communicate reports on Cyber Defense TTPs, guidance, and incident findings to various stakeholders* Advise and collect forensically sound artifacts for inspection to support cyber incidents* Engage with both technical and non-technical stakeholders in a professional manner both internally and externally to the business on sensitive cybersecurity issues.* Develop training and exercises to promote both team and organizational development to improve delivery during incidents, through the creation and conduction of tabletops and workshops.* Work as part of a global team Be the Incident Response SME* Bachelor’s degree in Computer Science, Information Security, or a related field* 5+ years of experience in Cyber Security Operations type role* 3+ years of experience specifically in Incident Response type roles that performed event investigations* Excellent communication skills, with experience delivering executive-level briefings and reports.* Solid understanding of cybersecurity principles, including incident response, policy governance, and compliance requirements.* Experience with security tools such as SIEMs, IDS/IPS, DLP, and vulnerability management platforms.* Strong organizational, time-management, and leadership skills.* Experience in the application of available tooling to defend against cyber threats and hardened existing systems against further attacks* Experience in response to at least one public cloud vendor (e.g.: AWS. GCP, Azure, etc)* Experience in response to a variety of system types and applications* Must be willing to work an on-call rotation* Excellent analytical and problem-resolution skills to collect/ preserve evidence for documentation and reporting* Certifications: CISSP, GCIH, GCFA, CySA+* Experience working in large, global enterprises with complex technical infrastructures* Knowledge of audit frameworks and regulatory compliance requirements (e.g., SOX, GDPR, PCI DSS)* Familiarity with cloud security architectures and tools (e.g., AWS, Azure, GCP)* Exceptional ability to remain calm and focused during high-stress situations.* Strong problem-solving and conflict management skills* A collaborative team player who thrives in a global, cross-functional environment.*Recognized for seven years as a Great Place to Work and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.*
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