Junior IT Support Engineer

2 days ago


Greater Manchester, United Kingdom Product Care Limited Full time

Join to apply for the Junior IT Support Engineer role at Product Care Limited. We have a fantastic opportunity for a junior IT Support Engineer who has a passion for technology to join our IT team in Hindley Green, Wigan. As our Junior IT Support Engineer you will provide technical support for users of the Product Care Group's IT systems. The successful candidate will be friendly and approachable with excellent time management and prioritisation skills. What's in it for you as our Junior IT Support Engineer? 33 days annual leave per year including bank holidays Day off for your birthday Contributory Pension scheme Employee discounts Cash health care plan Enhanced Maternity/Paternity leave Cycle to work scheme Life Cover (Death in Service Payments) Duties and responsibilities of our Junior IT Support Engineer: Monitor, maintain, and support all PCG hardware, software and peripherals Resolve IT related faults, as part of the IT team Lead and contribute towards IT departmental projects Support systems on all Product Care Group sites, by a mix of on-site and remote working, plus occasional visits to remote company locations Our ideal Junior IT Support Engineer will have the following skills and experience: GCSEs - 5 (English and Maths A-C grade included) Relevant IT qualification Understanding of PC hardware set-up and configuration Experience operating Microsoft Windows 10 and 11 Working knowledge of Microsoft Office Passion for technology Strong interpersonal skills Works well in a team Highly organised with ability to multi‑task The following skills / knowledge are also desirable: IT Certifications (e.g. Microsoft, CompTIA, AWS) Knowledge of LAN, WAN, Ethernet, TCP/IP MacOS knowledge Mobile device support iOS and Android Product Care Group is a privately owned, dynamic business, focused on providing home appliance solutions to retailers, consumers and business-to-business customers. We take care of the complete supply chain from product sourcing and factory management to home delivery and everything in between. Does this sound like the role for you? Apply today to be considered for this Junior IT Support Engineer opportunity. We would love to hear from you #J-18808-Ljbffr



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