Deputy Manager Homelessness Prevention and Solutions

Deputy Manager Homelessness Prevention and SolutionsJoin to apply for the Deputy Manager Homelessness Prevention and Solutions role at London Borough of Richmond upon ThamesDeputy Manager Homelessness Prevention and Solutions4 days ago Be among the first 25 applicantsJoin to apply for the Deputy Manager Homelessness Prevention and Solutions role at London Borough of Richmond upon ThamesAbout UsDeputy Manager Homelessness Prevention and SolutionsAbout UsDeputy Manager Homelessness Prevention and SolutionsSalary: £46,206 £55,992 per annumContract Type: Fixed Term until 31 March 2028Location: Housing Customer Centre, 90 Putney Bridge Road, Wandsworth SW18 1HRAre you passionate about preventing homelessness and driving innovative housing solutions? Do you thrive in a fast-paced, people-focused environment where your leadership can directly impact lives? If so, we invite you to join our dynamic Prevention and Solutions Service as a Deputy Manager.Objective of RoleAs Deputy Manager, you will lead a team of Homelessness Prevention and Solutions Officers to deliver high-impact, person-centred housing advice and support. You will play a key role in preventing and relieving homelessness across Wandsworth and Richmond boroughs, ensuring statutory duties under the Homelessness Reduction Act 2017 are met. You will be instrumental in shaping service delivery, driving innovation, and improving outcomes for vulnerable residents.This is an exciting opportunity to lead a dedicated team of seven officers within a service that is expanding to meet growing demand and is central to the Councils priorities. Youll be at the forefront of shaping how we support residents at risk of homelessnessthrough early intervention, tailored advice, and collaborative working with internal and external partners.About The RoleLead and manage a team of Homelessness Prevention and Solutions Officers, ensuring high standards of performance, conduct, and customer care.Supervise complex casework and ensure compliance with the Homelessness Reduction Act 2017.Use data dashboards and performance indicators to monitor outcomes and drive service improvements.Participate in the Duty Manager rota, making key decisions on housing assistance and temporary accommodation.Collaborate with statutory and voluntary agencies and take the service into the community through housing surgeries and outreach.Handle corporate complaints and embed lessons learned into service delivery.What Were Looking ForWere seeking a confident, knowledgeable, and empathetic leader who can:Demonstrate a deep understanding of homelessness legislation, housing options, and prevention strategies.Interpret complex guidance and case law to support robust decision-making.Communicate effectively with clients, colleagues, and partners.Manage and motivate staff, conduct appraisals, and support career development.Navigate high-pressure situations and respond to emergencies with professionalism and care.Essential Qualifications, Skills And ExperienceSignificant experience in housing needs assessment and homelessness prevention.Proven ability to lead frontline teams and manage performance.Strong organisational, IT, and interpersonal skills.Minimum of 2 A Levels (Grade C or above) or equivalent qualifications.Indicative Recruitment TimelineClosing Date: Sunday 07th September 2025Shortlisting Date: Week commencing 8th September 2025Interview Date: Week commencing 22nd September 2025Test/Presentation: May be required as part of the interview processWe may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.Useful InformationRichmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.Richmond and Wandsworth CouncilsLNKD1_UKTJSeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeContractJob functionJob functionManagementIndustriesStrategic Management ServicesReferrals increase your chances of interviewing at London Borough of Richmond upon Thames by 2xGet notified about new Solutions Manager jobs in London, England, United Kingdom.London, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 months agoLondon, England, United Kingdom 2 weeks agoVice President, Client Solutions (FinTech)Client Solutions Manager, Apps & Services - Global Business SolutionsLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 month agoLondon, England, United Kingdom 3 days agoSenior / Lead Solution Manager for GenAI in BankingLondon, England, United Kingdom 2 weeks agoClient Solutions Manager, Luxury & Automotive - Global Business Solutions - LondonLondon, England, United Kingdom 1 week agoInformation Technology Operations ManagerOperational Solutions – Assistant ManagerLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 1 month agoFunctional Solutions Architect - Procurement Advisory ManagerLondon, England, United Kingdom 2 weeks agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom 6 days agoLondon, England, United Kingdom £28,000.00-£28,000.00 1 month agoLondon, England, United Kingdom 4 weeks agoStrategy and Operations Manager, Partnerships SolutionsLondon, England, United Kingdom 1 week agoSolutions Architect Lead/Manager - Law FirmGreater London, England, United Kingdom 2 weeks agoOperations Manager - International PaymentsSolutions Consultant - Major Accounts - IndustryLondon, England, United Kingdom 21 hours agoLondon, England, United Kingdom 3 months agoLondon, England, United Kingdom 1 week agoLondon, England, United Kingdom £50,000.00-£75,000.00 21 hours agoWe’re unlocking community knowledge in a new way. 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