Product Support Engineer

1 week ago

Winsford, United Kingdom Rolls-Royce Full time

You will need to login before you can apply for a job.Job DescriptionReports to: Supervisor, Site Team Leader or Team Leader (role dependant)Job Summary: To conduct and support, routine maintenance and repairs on mtu rail products to the standard specified in the approved manuals in accordance with the requirements of the contract(s). To embrace digitalisation.Key ResponsibilitiesPerform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.Actively participate in the ongoing continuous improvement activities for both maintenance and procedures. General new suggestions for improvement.To conduct planned maintenance tasks in accordance with the operating instructions.Attend and participate in meetings with the customer where necessary to obtain sign off for work that has been carried out on the customers equipment.Completion of relevant documentation for all work carried out in order to accurately record activities that are recorded for the company and the customer.Proactive involvement in the Company's HSQE management processes.Maintain cleanliness of the SGB onsite facilities.Attend local and factory training courses when necessary to ensure skills remain current.To participate in 24/7 shift working including callout when required.Work as a mobile engineer if required, van will be provided.Any other related activities reasonably required e.g. to cover work in another depot.Accurately report parts used during service work as per internal processes to ensure our stock is effectively controlled and accounted for.Make effective use of IT systems such as GoCare, C4S, eWeb, GoManage, Go, Diasys, Outlook etc.Travel will be required for training and product familiarisation.Personality / Job SkillsFrom an engineering background with relevant qualifications, an enthusiastic person, proactive and with good initiative, organising skills and a flexible attitude. Works well with others. Outstanding safety awareness.Computer SkillsComputer literate with good keyboard skills. Proficient in MS Office, particularly XLS, Word and email. On the job training will be provided for SAP, MTU Business Portal.Literacy and NumeracyMust be a competent writer of business letters, emails and detailed technical reports.Job CategoryField ServicesPosting Date14 Oct 2025; 00:10Posting End Date02 Nov 2025 #J-18808-Ljbffr

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