Inside Sales Coordinator

3 days ago

Ipswich, United Kingdom Time Appointments Full time

Are you a graduate or a motivated, customer-focused individual looking to kick-start your career within Shipping? If so, this could be the perfect opportunity for you

Time Appointments are currently recruiting on behalf of a Global Shipping Company who are looking for a motivated and enthusiastic Inside Sales Coordinator to join a busy and fast-paced sales team.

This role involves supporting customer accounts, maintaining strong relationships, and helping ensure sales targets are achieved.

Key Responsibilities:

* Respond promptly to client enquiries via email and telephone.

* Prepare quotes by liaising with internal departments and negotiating with customers.

* Follow up on new business leads and opportunities.

* Work closely with the external sales team to provide daily support.

* Build and maintain strong working relationships with customers within assigned sales areas or key accounts.

* Handle sales administration, including creating and updating contracts, managing emails, resolving invoice queries, and addressing unrated shipments.

* Develop an understanding of multiple trade lanes and a range of equipment types.

* Collaborate effectively with internal departments such as customer services, finance, trade, and operations.

* Attend customer meetings when required to support the external sales team and key account managers.

* Provide cover for colleagues during holidays, sickness, or other absences.

Requirements:

* Experience communicating with customers in a sales or customer service environment. Recent graduates, with a genuine interest in building a career within the industry may also be considered

* Strong IT skills, particularly Microsoft Office (Teams, Outlook, Excel, PowerPoint, and Word).

* Excellent communication and negotiation skills with both customers and internal teams.

* Strong time-management abilities and confidence handling multiple tasks in a busy environment with tight deadlines.

* Ability to work well as part of a team while remaining self-motivated.

* A proactive attitude, enthusiasm for sales, and a drive to succeed.

Benefits:

* Discretionary Bonus

* Private Health Insurance

* Private Pension Scheme with contributions set at 3% for employee and 6% employers increasing to 7.5% after 5 years and 10% after 10 years

* Life Assurance - 4 x annual salary

* Income Protection Insurance

* Reduced Priced Canteen onsite

* Free Parking

* 25 days annual leave increasing to 30 days, plus bank holidays

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