Laboratory Support Technician

Join to apply for the Laboratory Support Technician role at Cape Cod Healthcare. Overview Laboratory Support Technician position providing support to technical staff and coordinating laboratory information and specimen processing. Responsibilities Must be courteous to patients, visitors, physicians, volunteers, and other employees of the organization. Ensures the satisfaction of all users of the department's services, internal and external. This includes developing monitoring programs and continually seeking ways to improve user (i.e. customer) satisfaction. Performs data processing functions to include non-patient admissions, order entry, cancellation, result entry and retrieval and log review. Operates computer system in all assigned functions including maintenance, troubleshooting and implementation of backup systems. Answers the phone, relays messages, provides prompt and accurate information to requesting parties concerning testing procedures and results. Communicates all relevant information to technical staff regarding specimens including adequacy, test add-on and cancellations and test priority. Delivers or mails reports and picks up requisitions and specimens within the hospital. Verifies incoming specimens with courier, checks specimens for acceptability and special handling needs and distributes to sections. Prepares specimens for shipment to intra-system sites, reference labs and other institutions; compiles necessary support documentation and makes necessary arrangements for transportation. Coordinates reporting and filing reference lab reports. Checks inventory, orders stock-items and stores upon arrival. Maintains confidentiality of information deemed confidential. Maintains harmonious and cooperative relations with fellow employees, medical staff, patients and guests and serves as part of the laboratory team in performing professional service to patients. Maintains workbenches, testing areas and other work areas in a clean, sanitary and clutter-free condition for safety of patients, guests and staff. Maintains a thorough knowledge of departmental and hospital policies and procedures as they pertain to the job, including fire and disaster plans. Collects data for QA and other projects. Responsible for pre-analytic specimen processing, including aliquoting, labeling, numbering, operating centrifuge, creating work cards, and prioritizing specimens. Inoculates and processes culture specimens and prepares them for transportation. Obtains appropriate blood specimens from patients of all ages as assigned. Performs glassware cleaning duties and general cleaning as assigned. Performs other work-related duties and activities as assigned or requested. Qualifications Ability to read, write, understand and follow written instruction. Typing at least 30 wpm. Completion of Medical Terminology I or successfully pass Medical Terminology test with a score of 80% or better and one year of related work experience in a lab setting or roles that require lab test ordering or phlebotomy. Data systems knowledge and demonstration of effective interpersonal communication skills. Purpose of Position Provides efficient, professional coordination of Laboratory information and specimen processing. Provides support to the technical staff. Schedule Details 48 hours per pay period (24 hrs per week), Rotating Days/Evens, 11:00 am – 7:00 pm; may also cover 3:00 pm – 11:00 pm; Rotating weekends and holidays. Seniority level Entry level Employment type Full-time Job function Information Technology Industries Hospitals and Health Care #J-18808-Ljbffr