Customer Advisor
1 week ago
Role OverviewAs a Customer Advisor on the Customer Loyalty team, you will handle daily calls from existing customers, helping to renew policies, add coverage, or resolve queries. You’ll deliver exceptional service while meeting regulatory compliance standards, supported by comprehensive training and continuous development opportunities.Responsibilities• Respond to customer inquiries over the phone• Provide renewal and coverage advice• Resolve general queries and resolve issues• Work within compliance and regulatory guidelines• Support a positive, flexible working environment, sharing the office and work‑from‑home hybrid modelQualificationsPassion for outstanding customer serviceStrong communication skillsTeam player mentalityMotivated and target‑drivenEager to learn and developResilience in handling challenging callsBenefits & Compensation• Base salary: £24,636.15 plus potential monthly incentives• 33 days holiday (bank holidays included) increasing to 38 days over time, with the option to buy or sell additional days• Free shares up to £3,600 per year after one year of service• Continuous training, dedicated wellbeing support, and a flexible work‑life balanceApplication ProcessWe’ve streamlined the process: after your application, our team reviews it and may invite you to a brief phone interview to assess communication skills. Successful candidates will be invited to a meet‑and‑greet at our office and a final face‑to‑face interview with the hiring team. Calls are scheduled early next year due to the Christmas period, with updates provided within a few days.To apply, visit our careers page or contact our recruitment team directly. #J-18808-Ljbffr
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Customer Advisor
6 days ago
Swansea, United Kingdom Boots Full time261137BR **Customer Advisor**: Swansea, Morfa Retail Park Permanent Part-time **The hourly rate for this role is £12.40 and up to £14.13 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain...
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Customer Advisor
2 weeks ago
Swansea, United Kingdom B&Q Full time**About the role** **Customer Advisor - Hardware Department** **Part time - 15 to 18 hours per week** **or** **Customer Advisor - Building Department** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Swansea** We believe...
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Customer Advisor
2 weeks ago
Swansea, United Kingdom B&Q Full time**About the role** **Customer Advisor - Building department** **Part time - 18 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.71 per hour** **B&Q Swansea** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...
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Customer Advisor
8 hours ago
Swansea, United Kingdom B&Q Full time**Customer Advisor - Tiling and Flooring Department** **Part time - 20 hours per week** **3 Months Fixed Term Contract** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £12.71 per hour** **B&Q Swansea** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas,...
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Customer Service Advisor
6 days ago
Swansea, United Kingdom Page Personnel Finance Full timeAs the Swansea-based Customer Service Advisor, you will be taking inbound calls from customers who will be in different stages of their customer journey. This can be from Point of sale all the way to aftercare service. This role has different shift patternswhich you can tailor to your needs (Days, Nights, etc) This role can be done from home 90% of the...
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Customer Service Advisor
2 days ago
Swansea, United Kingdom Page Personnel Finance Full timeAs the Swansea-based Customer Service Advisor, you will be taking inbound calls from customers who will be in different stages of their customer journey. This can be from Point of sale all the way to aftercare service. This role has different shift patternswhich you can tailor to your needs (Days, Nights, etc) This role can be done from home 90% of the time....
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Customer Advisor
2 weeks ago
Swansea, United Kingdom B&Q Full time**About the role** **Customer Advisor - Building** **Part time - 16 hours per week** **3 Month Fixed Term Contract/permanent.** **Shifts available Monday - Sunday, 6.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Swansea** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every...
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Customer Advisor
1 week ago
Swansea, United Kingdom Admiral Group Plc Full timeLooking to kickstart a lasting career? Join a multi-award-winning company that truly values you.We’ve always believed that doing right by people, customers and colleagues, is the key to success. We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall...
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Customer Advisor
1 week ago
Swansea, United Kingdom Admiral Group Plc Full timeLooking to kickstart a lasting career? Join a multi-award-winning company that truly values you.We’ve always believed that doing right by people, customers and colleagues, is the key to success. We’re proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall...
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Customer Advisor
1 week ago
Swansea, United Kingdom Admiral Group Plc Full timeLooking to kickstart a lasting career? Join a multi-award-winning company that truly values you. We've always believed that doing right by people, customers and colleagues, is the key to success. We're proud of our people-first culture. In fact, we've been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall...
