Head of Regulatory Developments

2 weeks ago

StainesuponThames, United Kingdom Richmond Villages Full time

Head of Regulatory Developments Location: Staines – Willow House, UK (Hybrid). Employment Type: Full Time, Permanent. Closing date: 30th November 2025. We make health happen. At Bupa, we help people live longer, healthier, happier lives – and make a better world. We are a health insurer and provider with no shareholders, so our customers are always our focus. This role plays a vital part in delivering our purpose by ensuring our regulated insurance entities operate within the highest standards of regulatory compliance. As Head of Regulatory Developments, you’ll lead our engagement with UK regulators, including the Financial Conduct Authority and the Prudential Regulation Authority. You’ll be at the forefront of regulatory change, helping us stay ahead of evolving requirements and best practices. Your work will directly support our Chief Compliance Officer and Insurance CRO, shaping a culture of integrity, transparency and good customer outcomes across our insurance businesses. Key Responsibilities Lead regulatory engagement for Bupa’s UK insurance entities, including managing relationships with the FCA. Coordinate responses to regulatory requests. Drive horizon scanning and regulatory change processes, identifying emerging themes and ensuring the business is prepared. Communicate regulatory developments across the business. Provide second‑line oversight of the Senior Managers and Certification Regime (SMCR) and the Compliance Policy Framework. Advise on complex regulatory matters and support project delivery. Oversee regulatory returns, including RMAR and complaints reporting. What We’re Looking For Significant experience in a senior regulatory advisory role, ideally within financial services or insurance. A strong track record of working within a three‑lines of defence model. Proven ability to identify and articulate regulatory themes and conduct risks. Excellent communication and influencing skills, with the ability to simplify complex regulatory concepts. Strong understanding of the UK and international regulatory landscape. Familiarity with SMCR and compliance frameworks. Experience managing diverse teams. A solutions‑focused mindset. A commitment to treating customers fairly and promoting a positive conduct culture. Benefits Management Bonus Scheme (discretionary, annual). Car Allowance (paid as cash). Enhanced pension contributions. Private medical insurance (family cover). 25 days holiday, increasing through length of service, with the option to buy or sell. Access to our Viva wellbeing programme. Discounts on Bupa products and services. Opportunities for career development and learning. Why Bupa We’re a health insurer and provider with no shareholders, putting our customers at the centre of everything we do. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you’re treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. #J-18808-Ljbffr

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