Senior Associate, AV Events Technician

AV Production Technician – London At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting‑edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Job Summary The AV Production Technician operates, troubleshoots and maintains AV systems to deliver seamless meetings and events across BNY’s control rooms and technology‑enabled spaces, providing hands‑on live support, managing media and content, and collaborating across teams to ensure high‑quality delivery. Responsibilities Operate cameras, microphones, loudspeakers, switchers, routers, intercom and control systems for internal events Support live production: video mixing, source routing, audio support and real‑time troubleshooting Prepare, ingest and manage event media/content; ensure playback readiness Set up and break down complex production equipment; manage cabling and power safely Operate videoconferencing platforms and webcasting Conduct consultations with organisers to capture requirements and event logistics Edit event recordings and distribute finalised media to stakeholders on schedule AV Support Assist the AV Operations team with troubleshooting, maintaining and validating video conference equipment and AV systems in production workspaces and control rooms Ensure seamless AV experiences for executive meetings and events Set up and operate videoconferencing systems and live webcasts Resolve AV issues rapidly during live events to minimise disruptions Assist with equipment testing, maintenance and configuration Create and maintain event documentation: runbooks, equipment logs and workflows Contribute to continuous improvement of AV processes and operational efficiency Technology & Equipment Management Stay current with emerging AV technologies, hardware, software and industry trends Support asset audits and lifecycle management Qualifications Experience in corporate AV production or live event environments Excellent troubleshooting skills in high‑pressure, live event situations Experience with microphone RF management and maintenance Basic understanding of video routing systems and production signal flow Strong organisational skills and attention to detail; solid documentation habits Strong communication and teamwork skills; comfortable collaborating across functional teams Preferred Skills Familiarity with common production ecosystems (e.g., Blackmagic ATEM, NewTek TriCaster, Dante, Q SYS, Crestron) Knowledge of enterprise video conferencing platforms and room control systems (e.g., Microsoft Teams Rooms, Cisco/Webex, Crestron) Basic non‑linear editing (e.g., Adobe Premiere Pro, DaVinci Resolve) Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay‑for‑performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer – Under‑represented racial and ethnic groups, Females, Individuals with Disabilities, Protected Veterans. #J-18808-Ljbffr