Real-Time Performance Lead — Contact Centre
2 weeks ago
A leading contact centre operation in Manchester is seeking an experienced planner or real-time analyst to drive performance and improve customer experience. You will shape real-time planning activities and make informed decisions in a dynamic environment. The ideal candidate has proven experience in resource planning. This role offers an exciting opportunity to work closely with sales and operations leaders.
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Real-Time Performance Contact Centre Lead
2 weeks ago
Manchester, United Kingdom Page Personnel Full timeAbout Our Client This is a standout opportunity for an experienced planner or real-time analyst to join a high‑growth contact centre operation at the heart of the car finance industry. You'll be part of a small, collaborative planning team where you'll truly own your area - driving on‑the‑day performance, making live decisions, and influencing change...
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Resource and Real Time Advisor
2 days ago
Manchester, United Kingdom Great Places Housing Group Full time**Resource & Real Time Advisor (Customer Contact)** Why are you here? You will make sure that the Customer Hub has the right resources at the right time to make sure that we can deliver our services to customers in line with our customers’ expectations across all our contact streams. This will involve not only forecasting what we might need in the...
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Data-Driven Contact Centre Planning
1 day ago
Manchester, United Kingdom Zuto Full timeA leading car finance company in Manchester is seeking a Head of Contact Centre Recruitment to drive resource planning and performance optimization. You will utilize data analysis in scheduling processes and improve communication effectiveness across channels. The ideal candidate has experience in contact centre analytics, a strong analytical mindset, and...
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Contact Centre Planning
1 day ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City Centre Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Zuto’s flexible and supportive approach empowers achievement and the delivery of outstanding results. We know how important cars are in people’s everyday...
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Contact Centre Planning
3 days ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City Centre Salary: Competitive Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and...
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Contact Centre Planning
1 day ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City Centre Salary: Competitive Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and...
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Contact Centre Planning
1 day ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City Centre Salary: Competitive Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and...
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Contact Centre Planning
2 days ago
Manchester, United Kingdom Zuto Full timeHead of Contact Centre Recruitment📞🚘 | Top 25 UK Best Companies 🏆 Location: Manchester City Centre Who We Are Join our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity. Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising...
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Contact Centre Planning
3 days ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City CentreSalary: CompetitiveWho We AreJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and inspiring...
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Contact Centre Planning
2 days ago
Manchester, United Kingdom Zuto Full timeContact Centre Planning & Performance Manager Location: Manchester City CentreSalary: CompetitiveWho We AreJoin our team of passionate Zutonites and help transform the car finance experience with simplicity and integrity.Our journey began in 2006 and we believe in enabling our team of over 550 Zutonites to work autonomously within an energising and inspiring...