Quality Assurance Manager

About Methods Methods is a £100M+ IT Services Consultancy that partners with government departments and agencies to transform the public sector in the UK. Established over 30 years ago and UK‑based, we apply our skills in transformation, delivery, and collaboration from across the Methods Group to create end‑to‑end business and technical solutions that are people‑centred, safe, and designed for the future. We support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. Predominantly focused on the public sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Job Purpose and Responsibilities Candidates will join the Quality Assurance team within the Operational Excellence department, supporting the Technical Department in coaching and auditing their practices to ensure compliance with internal and external requirements. The Quality Assurance Manager is responsible for ensuring the deployment of best project management practices through the ALTEN Group Delivery Framework. Key duties include: Explain and support projects in implementing the processes and project management practices defined in the Group Delivery Framework. Provide visibility to Technical Directors on the Group Delivery Framework compliance through assessment. Ensure that internal or external non‑conformance or recurring problems are monitored. Participate in root‑cause analysis of issues encountered on projects, providing methodological support and ensuring effective resolution. Analyse overall quality performance and prepare regular reports for relevant stakeholders. Act as the primary liaison between customer quality representatives and internal Group teams for all quality‑related matters. Contribute to the implementation of solutions validated by the Technical Department to harmonise project management practices within a technical/client scope. Raise alerts when necessary. Requirements Proactive, resilient mindset. Minimum 8 years of experience in Quality, either as a Quality Assurance Officer or Project Management. Strong communication and presentation skills; people person. Technical skills: knowledge of ISO 9001, AS 9100. Demonstrated experience in root‑cause analysis, ISO 9001 audit, and change management. Desire to grow within the role and the company. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed or rejected. Details of this will be discussed with you at interview. Benefits Methods is passionate about its people; we want our colleagues to develop the things they are good at and enjoy. Autonomy to develop and grow your skills and experience. Be part of exciting project work that makes a difference in society. Strong, inspiring and thought‑provoking leadership. A supportive and collaborative environment. Additional benefits include: Development access to LinkedIn Learning, a management development programme and training. Wellness 24/7 confidential employee assistance programme. Social events – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month, plus commitment to charitable causes. Time off – 25 days a year. Pension salary exchange scheme with 4% employer contribution and 5% employee contribution. Discretionary company bonus based on company and individual performance. Life assurance – 4 times base salary. Private medical insurance, non‑contributory (spouse and dependants included). Worldwide travel insurance, non‑contributory (spouse and dependants included). Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Quality Assurance Industries IT Services and IT Consulting #J-18808-Ljbffr