Service Desk Leader: AI-Driven IT Ops
15 hours ago
A leading tech service provider in the UK is seeking a Service Desk Manager to oversee a diverse team of 55 professionals. Key responsibilities include leading the Service Desk function, enhancing customer satisfaction through AI-driven automation, and ensuring operational excellence. The ideal candidate should have strong technical knowledge, experience in managing Service Desk teams, and the ability to implement innovative solutions. This role also offers hybrid working options and numerous employee benefits.
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North East, United Kingdom CEF - City Electrical Factors - IT Full timeA leading electrical wholesaler in the UK seeks an IT Service Desk Team Lead to manage a team in Durham. You will oversee daily operations, ensure customer satisfaction, and introduce AI-driven improvements to service processes. This role is ideal for candidates who are technically adept and have a strong customer service focus. The company offers a dynamic...
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Service Desk Manager
15 hours ago
East Midlands, United Kingdom Node4 Full timeBecome a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to grow, learn, and evolve alongside us. So, whether you're just starting out in your...
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Service Desk Manager
13 hours ago
East Midlands, United Kingdom Node4 Full timeTalent Acquisition Specialist at Node4 | Managed Services | Digital | Group Services Become a change maker and join Node4. Node4 have a committed, talented, and diverse workforce that is growing all the time, but as we expand through our own growth and acquisitions, we never lose sight of the most important part of our business - our people. We want you to...
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Service Desk Team Lead: SLA‑Driven Support
14 hours ago
East Midlands, United Kingdom Total Integrated Solutions (TIS) Ltd Full timeA leading solutions provider in the East Midlands is seeking a proactive Service Desk Team Leader to oversee customer service operations. The role demands strong organizational, communication, and IT skills while ensuring service requests align with contractual SLAs. Candidates should possess an administration qualification and customer service experience....
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IT Service Desk Team Lead
2 weeks ago
North East, United Kingdom CEF - City Electrical Factors - IT Full timeJoin one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future! What You’ll Do: We have a fantastic opportunity for a forward thinking, customer focused, technically...
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IT Service Desk Manager
5 days ago
East Midlands, United Kingdom Flint Bishop Full timeIT Service Desk Manager Location: Derby, UK Department: IT The IT Service Desk Manager is responsible for the day‑to‑day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high‑quality, customer‑focused support service to all users across the firm. The role includes managing a small team of 1st and 2nd...
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IT Service Desk Manager
1 week ago
East Midlands, United Kingdom Flint Bishop Solicitors Full timeIT Service Desk Manager Department: IT Employment Type: Permanent - Full Time Location: Derby, UK Description The IT Service Desk Manager is responsible for the day-to-day management and continuous improvement of the firm’s IT Service desk, ensuring the delivery of a high-quality, customer-focused support service to all users across the firm. The role...
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Fin Ops Engineer
2 weeks ago
West Midlands, United Kingdom Experis IT Full timeLooking for a senior Fin Ops Engineering. In this pivotal role, you'll enable teams to build cost-effective solutions on Microsoft Azure while maintaining agility and fostering innovation. This position is perfect for engineers who are passionate about optimising cloud usage, enhancing cost observability, and championing a Fin Ops culture. Experience in some...
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North East, United Kingdom Citytech Full timeA leading electrical wholesale business is looking for an IT Service Desk Team Lead to join their team in Durham. This role focuses on managing a Service Desk team, ensuring excellent customer service, and leveraging technology for efficiency. Ideal candidates will have strong leadership qualities and a proactive approach to problem-solving. The position...
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East Midlands, United Kingdom IT Career Switch Full timeAn innovative training provider is looking for Trainee AI Engineers to kickstart their career in artificial intelligence. This program offers full training and provides a guaranteed job offer with a starting salary between £25K and £45K. It's designed for anyone, regardless of their current employment status, allowing for flexible, self-paced learning....