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Head of Non-Food Operations
2 weeks ago
Head of Non-Food Operations – Healthcare Salary: £75,000 + excellent benefitsLocation: London (with occasional travel across nearby sites)Contract Type: Full-time, Permanent Be the driving force behind safer, smarter, more sustainable healthcare services. Are you a passionate operational leader ready to make a measurable impact in healthcare support services? We’re looking for a Head of Non-Food Operations to lead and optimise essential service delivery across Portering, Domestic Services, and Logistics. This is a senior leadership role with real influence — responsible for ensuring that non-food services are delivered efficiently, safely, and compassionately to support world-class patient care. You’ll shape strategy, drive innovation, and inspire a high-performing team in one of the UK’s most complex and rewarding operational environments. What You’ll Do Lead and innovate – design and deliver a high-performing Non-Food Service Delivery Model across multiple operational teams. Champion quality and compliance – ensure services meet all NHS, HSE, and contractual standards while maintaining exceptional infection control and patient safety. Inspire and empower teams – build, motivate, and develop multi-disciplinary teams to deliver service excellence and operational resilience. Drive performance and efficiency – use data, KPIs, and insight to deliver smarter operations and measurable improvements in service delivery. Collaborate at every level – partner with clinical and operational leaders to align non-food services with wider healthcare objectives. Lead transformation – support mobilisation, process redesign, and digital innovation projects across the estate. Deliver commercial results – manage budgets effectively, identify efficiencies, and ensure services operate sustainably and profitably. What We’re Looking For You’re a proven operational leader with a track record of success in large-scale facilities or healthcare environments. You know how to balance strategic vision with hands-on leadership and thrive in fast-paced, complex settings. Essential experience and skills 5+ years’ experience leading multi-disciplinary teams (e.g. cleaning, portering, logistics, or facilities). Strong knowledge of NHS or healthcare standards. Excellent people leadership and coaching skills. Commercially astute, with the ability to deliver high-quality services within budget. Confident in change management, transformation projects, and stakeholder engagement. Passionate about service excellence, sustainability, and patient experience. Why Join Us Competitive salary of £75,000 plus comprehensive benefits. The chance to shape critical healthcare services that directly impact patient wellbeing. A culture that values innovation, inclusivity, and continuous improvement. Genuine opportunities for career progression and professional development within a global organisation. A leadership role where your ideas, your people, and your performance make a real difference every day. Ready to Lead the Future of Healthcare Operations? If you’re driven by excellence, passionate about people, and thrive in a role where no two days are the same — we want to hear from you. Apply today to take the next step in your leadership journey and help us deliver better healthcare environments for everyone. #J-18808-Ljbffr