Data Product Owner

Data Product Owner – Natobotics Contract role – Hybrid – London What You Will Do Delve deep into the myriad systems and processes the bank uses to capture and process customer data across all its lines of business, developing an understanding of how we collect and use data and how we can improve our processes and systems to maximise its utility and quality while reducing our demands on customers to supply it. Empathise with internal business customers by actively listening to feedback, analysing usage data, identifying unmet needs and opportunities for improvement to optimise how we collect and use customer data. Establish a clear data strategy and vision for the value stream that represents the need and wants of our internal customers, driving business value whilst communicating the vision to business colleagues, Engineering, Architecture, delivery teams, and stakeholders. Optimise value‑stream product costs to deliver customer and commercial value from our data‑related services, leveraging Total Cost of Ownership (TCO) mechanisms and data insights. Develop and communicate a compelling data product strategy aligned with the overall technology strategy, leveraging strategic vendor engagement and future direction. Translate vision and strategy into a product backlog for various data services (feature writing, story writing, backlog slicing), identifying Minimum Viable Product (MVP), planning releases and delivery roadmaps. Work closely with other value‑stream and cross‑line Product Owners and Architects to improve our collection and use of data and related services. Support business and delivery teams in understanding backlog items, their priority, and how they align with the product vision. Collaborate with developers, designers, and stakeholders, fostering open communication and building trust for smooth execution and timely delivery. Analyse user data, track success metrics (OKRs, KPIs, SLAs), and use insights to optimise product performance, value and commercial goals. Provide day‑to‑day support on Business‑as‑Usual needs and facilitate effective deployment of strategies for growth, regulatory aspects, or customers in financial difficulties. Lead engagement with various stakeholders across Business, Technology and Operations. Implement and monitor policies, governance frameworks, procedures and standards to ensure data quality, effective risk management, regulatory compliance; operate controls to capture issues before go‑live. Contribute to projects/programmes related to Decision Systems (e.g. new product launch, new channel). Act as a centre of expertise for all data matters across the OBKYC and Customer Service value stream. What You Need to Succeed Extensive experience in a digital, technical or user‑centric product role (PO or PM) combined with architecture or technical experience in a data context. Background in technical support, testing or systems integration exposing challenges when data issues arise. Comfortable discussing data issues with Enterprise, Solution and Data Architects and developers. Ability to identify intended benefits and outcomes, prioritise effectively and demonstrate solid decision‑making skills. Strong background in onboarding and KYC/CDD solutions or similar products, preferably in systems integration or data mastering capacity. Ability to influence, engage and collaborate with stakeholders at all levels, including high‑value customers, suppliers/vendors and internal Product teams. Experience leveraging financial information to monitor costs or make commercial decisions to drive value. Demonstrable management and critical decision‑making experience in a regulated industry. Confidence to experiment, test ideas and share learnings and insights. Strong analytical, problem‑solving, process design, and requirements gathering skills, with knowledge of Project Management, Business Analysis, and/or Software Development Lifecycle – ideally in an Agile/Scrum environment. Comfortable with ambiguity, shifting priorities, and being outside your comfort zone. Ability to challenge thinking and influence across the organisation. Seniority Level Mid‑Senior level Employment Type Contract Job Function Product Management and Marketing #J-18808-Ljbffr