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Customer Team Member Location: 36-8 Quebec Street, Langley Park, Durham, DH7 9UU Pay: £12.60 per hour Contract: 16 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role involves working in our instore bakery Full, paid training provided You can apply for this role using your mobile device (no CV needed) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. What you'll do Friendly and thoughtful service – respond to queries, champion Co-op products and Membership, work in our in-store bakery and deliver a great shopping experience. Work together to make everyone's day better – support your store colleagues to solve problems for customers and members. Make sure the store is safe and legal – keep the shelves stocked and ensure prices, dates and temperatures are correct. Help introduce new products and services – make changes feel natural, sharing experiences with your colleagues so everyone learns together. Support your local community – get involved in all kinds of activities and events. This job would suit people who have\ A genuine care for the needs of customers and members. Great people skills, with the ability to build positive relationships with customers and colleagues. A positive approach to change and problem solving. The flexibility to work a range of different shifts. Why Co-op? 30% discount on all Co-op products in-store plus 10% discounts on all other brands. A pension scheme with up to 10% employer contributions. Wagestream – a money management app giving you access to a percentage of your pay as you earn it. 31 days of holiday (including bank holidays, pro rata for part time colleagues). Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations. 24/7 employee assistance service. Full, paid training and dedicated support for your personal development and career progression. Rotas shared three weeks in advance and accessible on your phone. Cycle-to-work scheme. Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We are part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for the job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. Application process As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. You can find out more about our recruitment process at https://jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at https://jobs.coop.co.uk/diversity-inclusion-wellbeing. We reserve the right to remove a vacancy before the scheduled closing date. #J-18808-Ljbffr
