Museum Volunteer

Front of House VolunteerCarisbrooke Castle Museum is recruiting new volunteers to join our front of house team. Our volunteers play a key role in welcoming visitors to the Museum. Carisbrooke Castle Museum is a separate organisation from English Heritage who run the Castle.Volunteering can offer a great opportunity to learn new skills and meet new people, doing something worthwhile in your spare time with just a few hours making a big difference to the museum and its work. You can also learn about the history of the Castle and the Isle of Wight. No experience is necessary and full training is provided.ResponsibilitiesGreeting visitors at the main museum entranceProviding information about the museumAssisting in the museum shop, handling transactions and documenting salesGreeting and assisting visitors in the museum’s restored "Princess Beatrice's Kitchen"Normally you would be with at least one other experienced volunteerSkillsThe skills we are looking for:You will be welcoming and friendlyAble to communicate verbally with different types of peopleAble to follow simple processes and policiesAn interest in local history (no prior knowledge necessary as training will be provided)Diversity and equal opportunities policyAccessibility—the ground floor only of the museum is accessible. An accessible toilet is available across the castle courtyard. Please discuss any questions or concerns with us.Age restrictionsChild ProtectionComplaints PolicyConfidentiality PolicyHealth and Safety PolicyOngoing supportSuitable for Duke of Edinburgh AwardSuitable for Supported VolunteeringSuitable for Under 16sSuitable for Under 18sTraining providedVolunteers covered by insuranceWhen can I volunteer?Start Date: 01/03/2025End Date: 01/07/2026MonTueWedThuFriSatSunMorning Yes Yes Yes Yes Yes Yes YesAfternoon Yes Yes Yes Yes Yes Yes YesEvening No No No No No No NoAvailability DetailsThe visitor welcome role is seasonal (currently weekdays April - October). Most of our Visitor Welcome volunteers volunteer in a regular weekly shift of between 2 and 4 hours. There are various shift vacancies at the moment which can be discussed in further detail by contacting us.LocationCastle HillNewportIsle of WightPO30 1XYMore Opportunities from Carisbrooke Castle MuseumThe Isle of Wight Bus and Coach Museum Ltd #J-18808-Ljbffr