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Assistant Shop Manager

2 weeks ago

Christchurch, United Kingdom Blue Cross UK Full time

Assistant Shop Manager – Christchurch Blue Cross UK Compensation: £8,957 per annum (pro rata) – £22,394 FTE Contract: Permanent, part‑time (14 hours over 2 days) Location: Saxon Square, Christchurch Application deadline: 30 November 2025 Interview date: As applications are received (subject to schedule). About the role With over 50 charity shops across England and Wales, our Christchurch shop is part of a community that is rich with history and welcomes locals and tourists alike. Using your experience in retail management/leadership, you will work with our Shop Manager and the local community to drive forward sales and source quality fashion, accessories and homeware from donations. This store needs someone who understands the local community, builds a solid customer base and network of generous donors. Every item sold helps fund our vital work: supporting sick, injured and homeless pets and caring for over 40,000 animals each year through our rehoming, veterinary and education programmes. We’re looking for a positive role model to join our leadership team, guiding a team of volunteers to create a friendly and welcoming shopping experience. You will support recruitment, training and mentoring of volunteers, share your merchandising knowledge and provide quality customer service to both purchasers and donors. The shop is open Monday to Saturday, 09:00‑17:00. Your working pattern may change each week depending on business needs and staff/volunteer availability. This includes weekends, bank holidays and occasional additional cover for holidays or sickness. You will have: Previous experience of working in a retail environment Cash handling and reconciliation experience Experience of leading a team Experience of providing great customer experience Computer and administration skills It would also be great if you had: Experience managing volunteers How to apply Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early if we receive an overwhelming response. Blue Cross benefits Our generous benefits package includes: Full‑time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays) Wellbeing programmes for physical and mental health support Free access to GP via MetLife – 24/7 GP services, private prescriptions and more for you and your family Health cash plan Unlimited employee assistance programme access Pension scheme with enhanced employer contribution Professional fees paid with Continuing Professional Development and personal development support Life assurance 20% discount on Pet Plan pet insurance Enhanced family‑friendly policies Recognition scheme Annual volunteer days Charity worker discounts across a variety of retailers To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website. #J-18808-Ljbffr