Senior Pensions Administrator

Senior Pensions Administrator - Defined Contributions Location: London Employment Type: Permanent, Full Time Grade: Consultant Mode: Hybrid Requisition ID: REQ003216 About XPS Group XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive. About The Role Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects, technical consultancy. Our administrative approach is scheme-based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves. Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control. Key Responsibilities Training of other team members Assisting less experienced team members Checking and authorising other team members’ work Meeting deadlines Calculation and payment of scheme benefit in accordance with the Rules Maintenance of membership records and other documentation Understanding and application of benefit structures, Trust Deed & Rules, current pensions legislation, PSO and Disclosure requirements Project work as directed by Team Leader or Manager Liaison with Client, Scheme Actuary, Consultants, Providers, Pension Payroll Members and third parties Provision of technical information both verbally and in writing Compliance with ISO and AAF accreditations Completing updates to the database to ensure that records are accurately maintained Dealing confidently with member enquiries by phone, email, and letter Providing general support to the Administration team/manager Ensuring that work is prioritised correctly so that target dates are met Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities. Essential - Your Profile Previous experience within a similar role dealing with DC schemes Experience within the pensions’ industry Able to demonstrate ownership, responsibility, and accountability for self Be organised, methodical and logical in approach to delegated responsibilities Able to assist with developing a culture of high standards, excellent quality and customer responsiveness Able to develop administrators and administrative processes Be well organised and be a point of reference for knowledge Able to plan and then be flexible with that plan Be proactive, having drive and commitment Able to communicate effectively Has a can‑do attitude and takes pride in work Pays attention to detail Computer literate in the use of MS Office products, such as Excel and Word Qualifications Strong Maths and English GCSE or equivalent qualification - minimum grade C/5 or equivalent Ideally educated to A Level (or equivalent) stage, although those deemed qualified by experience will be considered. Studying for or a willingness to study for a relevant pension’s qualification e.g. CPC/QPA/DPC/RPC/APMI. Desirable Good decision maker, able to recognise the impact of decision, having good judgement A problem solver, dealing with practical, people and political problems Able to delegate effectively Achieved some exam successes in professional qualifications such as PMI / QPA / RPC / DPC / DPA and actively working towards full qualification What We Offer Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. How To Apply Interested candidates should submit applications via the Apply Now option or contact recruitment@xpsplc.com for more information. Equal Opportunities Statement XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Eligibility Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. Who Are We To find out more please visit: https://www.xpsgroup.com #J-18808-Ljbffr