Hire Desk Manager
5 days ago
At Speedy, we are more than the UK’s leading hire provider – a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of tools, specialist equipment, plant and support services, we help our customers get the job done and we want you to join our journey. Location: Haydock Hours: Monday – Friday, 07:30 – 17:00 What You’ll Be Doing Leading, coaching and inspiring your team to deliver an exceptional customer experience every day. Overseeing smooth daily operations of the hire desk, ensuring customers receive a fast, efficient and friendly service. Providing clear reporting and insight to the General Manager within agreed timescales. Reducing customer complaints and improving resolution times by embedding a culture of care and ownership. Driving performance and supporting your team to meet KPIs and service standards. Building strong relationships with both customers and internal teams. Identifying opportunities to streamline processes and boost efficiency. Playing an active role in supporting our ESG Strategy Decade to Deliver. Essential Qualifications Proven experience leading and motivating a team, with the ability to gain buy‑in at all levels. A natural coach who enjoys developing others and helping them grow. Previous management experience in a fast‑paced environment. A genuine passion for customer service and problem‑solving. Strong relationship‑building skills with colleagues and customers. Solid IT skills, including Microsoft Office. Flexibility, adaptability and a positive, can‑do attitude. Desirable Qualifications Experience within the hire or construction services industry. A track record of improving team performance and departmental results. Why You’ll Love Working With Us 26 days holiday + bank holidays Life assurance Generous company pension scheme Canteen facilities 95% employee discount across the Speedy brand Training, development and career progression opportunities Voluntary Health Cash Plan My Staff Shop retail and leisure discounts Green Commute Initiative cycle‑to‑work scheme PAM Employee Assistance Programme (confidential mental, financial and legal support) Work Life Balance at Speedy Flexible start/finish times Shorter days Term‑time hours Job sharing Hybrid options (role dependent) Talk to us about what works for you – we’re open to creating balance wherever possible. We also offer a Career Line of Sight, giving you a clear view of your development path within Speedy and helping you plan your future with us. A Few Things to Know Some Speedy Group roles may require DBS, credit or security checks. We may close vacancies early if we receive high interest, so early application is encouraged. Speedy is proud to be an equal opportunities employer. We welcome applicants of all backgrounds and identities, including differences in ethnicity, gender, neurodiversity, sexual orientation, family status, disability and more. Proof of right to work in the UK is required for all roles. Find out more about our governance and ESG commitments here:https://www.speedyservices.com/esg/governance #J-18808-Ljbffr
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Hire Desk Manager
3 days ago
Newton-le-Willows, United Kingdom Speedy Hire Full timeHire Desk ManagerLocation: HaydockHours: MondayFriday, 07:3017:00At Speedy, were more than the UKs leading hire provider were a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of tools, specialist equipment, plant and support services, we help our customers get the job...
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Hire Desk Manager
3 days ago
Newton-le-Willows, United Kingdom Speedy Hire Full timeHire Desk ManagerLocation: HaydockA high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.Hours: MondayFriday, 07:3017:00At Speedy, were more than the UKs leading hire provider were a team that prides itself on supporting each other, delivering brilliant service, and making...
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Hire Desk Manager
3 days ago
Newton-le-Willows, United Kingdom Speedy Hire Full timeJob DescriptionHire Desk ManagerLocation: HaydockHours: MondayFriday, 07:3017:00At Speedy, were more than the UKs leading hire provider were a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of tools, specialist equipment, plant and support services, we help our...
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Hire Desk Manager
4 days ago
Newton-le-Willows, United Kingdom Speedy Hire Full timeJob DescriptionHire Desk ManagerLocation: HaydockHours: MondayFriday, 07:3017:00At Speedy, were more than the UKs leading hire provider were a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of tools, specialist equipment, plant and support services, we help our...
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Hire Desk Manager
5 days ago
Newton-le-Willows, United Kingdom Speedy Hire Plc Full timeHire Desk Manager Location: HaydockHours: Monday-Friday, 07:30-17:00 At Speedy, we're more than the UK's leading hire provider - we're a team that prides itself on supporting each other, delivering brilliant service, and making every day a positive one. With the widest range of tools, specialist equipment, plant and support services, we help our customers...
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Newton-le-Willows, United Kingdom Speedy Hire Plc Full timeA leading hire provider in England, is seeking a Hire Desk Manager to lead a dynamic team in Haydock. This role emphasizes outstanding customer service and team development while ensuring operational excellence. Ideal candidates will have proven leadership experience in a fast-paced environment and a keen focus on performance and customer satisfaction. The...
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Hire Desk Controller
2 weeks ago
Newton-le-Willows, United Kingdom Shepherd Stubbs Full timeHire Desk Controller - Haydock My client is a market-leader in supply of Non-Mechanical equipment to industries such as Construction & Events, Civil Engineering & Utilities, and they seek a Hire Desk Controller to join their friendly team near Haydock. They are a dynamic and quickly growing business and looking for an enthusiastic and hardworking individual...
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Implant Hire Controller
2 weeks ago
Newton-le-Willows, United Kingdom Loc Hire Full timeWe are currently looking for a Hire Desk Controller to work with our Partner Speedy, who are based at Haydock. This is a ‘hands on’ role. You must be confident, organised and able to work in high pressure situations. **DUTIES**: - Dealing with customer orders - Negotiate hire terms - Deal with invoice queries - Organise delivery and collections in...
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Implant Hire Controller
2 weeks ago
Newton-le-Willows, United Kingdom Loc Hire Full timeWe are currently looking for a Hire Desk Controller to work with our Partner Speedy, who are based at Haydock. This is a ‘hands on’ role. You must be confident, organised and able to work in high pressure situations. **DUTIES**: - Dealing with customer orders - Negotiate hire terms - Deal with invoice queries - Organise delivery and collections in...
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Implant Hire Controller
2 weeks ago
Newton-le-Willows, United Kingdom Loc Hire Full timeWe are currently looking for a Hire Desk Controller to work with our Partner Speedy, who are based at Haydock. This is a ‘hands on’ role. You must be confident, organised and able to work in high pressure situations. **DUTIES**: - Dealing with customer orders - Negotiate hire terms - Deal with invoice queries - Organise delivery and collections in...
