Ward Clerk

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English. Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL abb.vacancyrequests@wales.nhs.uk. If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email. We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Aneurin Bevan University Health Board support flexible working. Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process. Job Overview We are looking for a motivated Ward Clerk to join us within the Ophthalmology Team at the Royal Gwent Hospital. You will be expected to demonstrate excellent organisational skills and be flexible and adaptable in your approach to work. You must be able to work on your own initiative, use tact and diplomacy where appropriate and possess excellent communication skills as well as adhere to all confidentiality and information governance standards. Knowledge of hospital systems would be beneficial although full training will be given to the successful candidate. English and/or Welsh speakers are equally welcome to apply. Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed. Main duties of the job To ensure an efficient and effective administration service to the ward clinical staff Assist the staff in administrative duties relating to the management of the ward e.g., acting on telephone messages / photocopying case notes for patient transfers etc. Prepare case notes / collate investigation results and file appropriately when they have been signed by medical staff. Ensure accurate ‘receiving in’ and ‘passing on’ of case notes. Prioritise workload and adjust according to needs. Collect and deliver item to the above as required. File reports and notes in liaison with nursing team Follow policies and procedures and works within standard guidelines. Provide basic and accurate information in-person and via phone/email To maintain good communication with staff other professional colleagues, patients and patients’ relatives, maintaining confidentiality at all times. Answer telephone enquiries in an appropriate manner, convey messages and refer to nursing staff where applicable.Liaise with other members of all relevant departments as appropriate. Ensure that the ward stationary stocks are kept at the agreed levels. Working for our organisation Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world‑class healthcare service fit for the future. Essential criteria Aptitude and Abilities Experience Qualifications and Knowledge Desirable criteria Ability to speak Welsh Working with own initiative #J-18808-Ljbffr