BMW Trainee Service Advisor
1 week ago
About The Role An excellent opportunity has become available for a motivated Trainee Service Advisor to join our team at Sytner Harold Wood. A key part of this role is managing both inbound and outbound booking calls. You will be responsible for scheduling customer bookings, providing clear information, and ensuring every caller receives an exceptional level of service. These calls will form a part of your daily responsibilities and are essential to delivering a smooth customer journey. Alongside this, you will support our Service Advisors to provide outstanding customer care and act as the vital link between our customers and the workshop. You will keep customers informed throughout their vehicle service, answer any questions they may have, and liaise closely with technicians and workshop control to monitor vehicle progress and ensure timely completion. You will also be able to give clear and confident advice on our products and services. This is a fast‑paced role where customer care always comes first. You’ll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. Sytner Trainee Service Advisors work a variety of flexible patterns, which can typically include weekends, to ensure we deliver the highest possible levels of service. About You We welcome applications from individuals with the willingness to learn and progress, even if you have no previous experience. Full training is provided through our dedicated in‑house Learning & Development team, as well as exceptional manufacturer training from BMW/MINI. Ideally, you will have strong organisational and administrative skills, excellent attention to detail, and a customer‑focused approach. A background in customer service—particularly in a busy or call‑handling environment—would be beneficial. Experience with Kerridge would be an advantage but is not essential. Why Sytner? Sytner Group are delighted to provide an industry‑leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Sytner Group offer the following benefits: Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes/adjustments to job interviews and the recruitment process. #J-18808-Ljbffr
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Trainee Service Advisor — BMW/MINI Training
1 week ago
Romford, United Kingdom Sytner Group Full timeA leading automotive service provider in Romford is seeking a motivated Trainee Service Advisor to manage customer bookings and support service operations. This role emphasizes excellent customer care and includes training opportunities with BMW/MINI. Ideal candidates will possess strong organisational skills and a customer-focused mindset. Benefits include...
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Volkswagen Trainee Service Advisor
2 days ago
Romford, United Kingdom Group 1 Automotive UK Full time**Group**_1 _**Automotive** Volkswagen Trainee Service Advisor £28,000 OTE Uncapped Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our hugely successful Volkswagen Dealership in Romford is...
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BMW Vehicle Technician
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Romford, United Kingdom Sytner Group Full timeWe have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Harold Wood. Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in your career! We are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent...
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BMW Vehicle Technician
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Romford, Greater London, United Kingdom Sytner Group Full time £25,000 - £40,000 per yearWe have an excellent opportunity available for a Vehicle Technician to join our team at Sytner Harold Wood.Don't worry if you are not currently working for BMW, we have the training and facilities to help you make this next big step in your careerWe are looking for a motivated, dedicated and highly organised individual who can demonstrate excellent customer...
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Romford, United Kingdom Auto Skills UK Full timeOverviewService AdvisorBasic Salary - £28,500 + BonusLocation - Romford****NO WEEKENDS****Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?ResponsibilitiesArranging Service Department bookings.Ensure efficient workshop loading, whilst attending to all customer requirements to the...
