Host

2 weeks ago

City Of London, United Kingdom Poolhouse Full time

Join the founding team of this brand-new concept as a Host at Poolhouse. The first and last face guests see, you will welcome them, manage bookings, and keep the venue buzzing. Department: Host Location: London Liverpool Street Compensation: £12.21 – £16.00 / hour Role Purpose As the first and last face our guests see, the Host plays a vital role in creating a standout experience from the moment they walk through the door. You’ll bring warmth, confidence, and impeccable organisation to every shift: welcoming guests, managing bookings, coordinating smooth arrivals and departures, and keeping the venue buzzing with good vibes and great flow. Success Criteria Guests feel immediately welcome and well looked after Bookings and arrivals are handled efficiently and with care Guest flow is managed seamlessly during peak and quiet times Front‑of‑house team are supported with up‑to‑date guest info Queues are avoided and table turnover is managed smoothly You bring energy, clarity, and calmness to busy moments Growth Path Front of House Manager Events Coordinator Values This role is delivered with care, curiosity, and integrity, in line with our Poolhouse values: Experience Obsessed | Take Care | Seek Excellence | Integrity | Elite Sports Team Mentality Key Responsibilities Welcome every guest with warmth, energy, and confidence Manage the booking system and guest list with attention to detail Communicate expected wait times, table availability, and venue layout Proactively monitor guest movement and adjust flow where needed Act as the point of contact for bookings, walk‑ins, and special occasions Liaise with FOH team to ensure tables are guest‑ready and properly turned over Support queue management and minimise guest wait times Handle guest queries or concerns professionally and positively Keep the host stand organised and presentable at all times Assist with cloakroom duties and guest belongings when required Keep a calm head and a smile during busy periods Skills, Knowledge and Expertise Friendly, confident, and articulate communicator Highly organised and comfortable managing multiple bookings at once Calm under pressure with a guest‑first attitude Naturally warm and welcoming with excellent people skills Comfortable using booking software and digital tools Able to read the room and adapt tone and pace accordingly Works well in a team and supports others to deliver seamless service Strong attention to cleanliness, detail, and appearance of the welcome area Benefits Employee ’Success Share Scheme’ Free Health Assured EAP membership (counselling, life coaching, legal and financial support) Perks and Discounts platform £100 Monthly Employee rewards Medicash Health Cash plan Wagestream access (early pay & savings tools) Paid volunteer day for a charity of your choice A Duvet Day Allowance Birthdays off Free nutritious meals at work Twice yearly Poolhouse Socials Additional Information Seniority level: Entry level Employment type: Temporary Job function: Design, Art/Creative, and Information Technology Industries: Entertainment Providers #J-18808-Ljbffr

  • Host - Gastro Pub - Notting Hill - £35k

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    London, United Kingdom Host Staffing Full time

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    2 weeks ago

    City Of London, United Kingdom Mandarin Oriental Hotel Group Limited Full time

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    City of London, United Kingdom WSH Group Full time

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    7 days ago

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    City Of London, United Kingdom Slim Chickens UK Full time

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    5 days ago

    City Of London, United Kingdom Compass Group Full time

    Join to apply for the Welcome Host role at Compass Group. 🌟 Welcome Host – Compass Group 📍 Location: Central London 💷 Salary: £16 per hour Are you a friendly, professional, and proactive individual who loves making people feel welcome? Join us as a Front of House Welcome Host and be the first point of contact for our customers, helping to create...

  • Welcome Host

    1 week ago

    City Of London, United Kingdom Compass Group Full time

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    City of London, United Kingdom Aki London Full time

    AKIis a contemporaryJapanese restaurantand lounge bar, celebrated for its modern take on authentic Japanese cuisine and elegant atmosphere. We are opening a brand-new restaurant inLondon, set in an amazing location within a historic old bank.We are looking for a talented and motivatedHostwho is excited to join a new project and help deliver the AKI...