Sr Solution Architect
13 hours ago
Company OverviewAt Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.The Team & RoleThe Solution Architect will work at the enterprise level to deliver multiple moderate to complex software solutions and drive the engagement team towards an optimal solution. S/he will leverage strong communication and relationship building skills to identify requirements, craft solutions, and secure client approval.What you’ll doThe Solution Architect works closely with Solution Delivery Manager and Technical Consultants and is responsible for managing the end-to-end solution design. More specifically, Solution Architect will be responsible for the following job duties:Conduct requirements gathering and analysis sessions with clients.Perform FIT/GAP analysis on Business requirementsDocument gathered software requirements/user stories and reviewed the list of requirements/user stories with customers for sign-off.Design and document sound functional and technical solutions, including process flows, technical customizations and integrations, based on customer requirements. Work with the customer to get sign-off.Perform customer demos throughout the project lifecycle.Configure and test Zuora Billing, Revenue and Add-On products to meet the approved designs.Perform testing of end-to-end solutions in conjunction with the development team and customer.Create and develop training materials and conduct/deliver end-user training to customers.Support the customer with regular calls to answer functional and technical questions.Your experience5 years Order to Cash experience, within a professional services organization, with, ideally, at least 3 years delivering revenue solutions.Experience in at least one of the revenue recognition products; Zuora Revenue, Oracle Revenue Management, SAP RAR, NetSuite ARM, Workday Revenue Recognition.5 years of customer-facing solution delivery and/or business consulting experience.Bachelors in Finance, Accounting, Business or Computer Science is preferred.Demonstrated abilities to lead business discussions with customers and architect the value of a solution and the best practices to implement it.Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation is an advantage.Experience with solution implementation in the revenue function is required.Experience in data analysis, conversion and migration, interfaces and reports.Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment.Experience managing tasks on multiple projects simultaneously.#ZEOLife at ZuoraAs an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs #J-18808-Ljbffr
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