Senior service consultant/Workshop controller

1 week ago

Huddersfield, United Kingdom Pentagon Group Full time

# Senior service consultant/Workshop controller## Job IntroductionWe have a fantastic new opportunity available right now to join our multi franchise team Our Huddersfield Aftersales department are currently on the lookout for a new Senior Service Consultant / Workshop ControllerIf you are:* An experienced Workshop Controller looking for a new challenge **OR**Then you may be the person we're looking forWhen you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:* 31 days holiday per year (including Bank Holidays) that will increase with length of service.* Recommend a Friend Scheme.* Discounted days out with family and friends.* Retail discounts saving £££'s on shopping and dining out.* Fully funded, Nationally Recognised Qualifications.* Manufacturer specific training.* Salary Finance.* 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.* Team member Pension Scheme contributions.* Friends & family Customer Referral Payments* Discounts on products and services that we provide for family and friends.We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.Responsibilities of the role include;* Overseeing the team of Technicians; organising Technicians’ workloads & daily Workshop tasks.* Actively promoting productivity and high standards of quality of work.* Liaising with customers* Ensuring the highest level of efficiency and understanding of customer requirements.* Ensuring set deadlines are met.* Effectively communicating with other dealership departments* Complying with company and Brand standards* Being accurate and precise with all administration.* To work in a manner that maximises departmental profits.The working hours for this position are Monday to Friday, 08:00am – 17:30pm.The ideal candidate will:* Have previous Aftersales experience* Display effective supervisory skills* Show excellent communication & organisational skills* Demonstrate a flexible approach to business needs* Have a willingness to learn and develop* Be motivated by targets and look to exceed them* Have an ability to demonstrate effective time management.* Strong coaching skills* Possess a great team player mentality* Have a full UK, driving licenceAt Pentagon, we believe that diversity and inclusion are fundamental to our success.We are committed to fostering a workplace where every individual is valued, respected, and empowered to contribute their unique perspectives and talents.Our values are chosen and driven by our colleagues, incorporating , trust , respect , integrity and communication , to create and maintain a positive , collaborative culture.Our vision, is that we believe that by embracing the perspectives and talents of every individual, we can drive meaningful change and create a more inclusive automotive industry for generations to come.For more information on why becoming a member of the Pentagon Motor Group team is an amazing career choice head over to our websitehttps://www.pentagon-group.co.uk/recruitment### Senior service consultant/Workshop controller* **Salary** competitive salary +plus great company benefits* Annual* **Job Reference** ukmotus/TP/13162/1705* **Contract Type** Full Time* **Closing Date** 20 December, 2025* **Job Category** Service* **Business Unit** PMG Huddersfield* **Location** SEAT Cupra Huddersfield 64, United Kingdom* 20 November, 2025
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