Field Service Engineer

1 week ago

East Midlands, United Kingdom Sandvik Group Full time

Sandvik Mining & Construction is looking for a

Multi-Skilled Field Service Engineer remotely based in England

EXPERIENCED TECHNICAL EXPERT WITH A PASSION TO IMPROVE? WE LIKE THAT ABOUT YOU

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. Our proactive career planning ensures that your performance is recognised and offers various ways to fuel your growth towards exceptional achievements.

We are now looking for a Field Service Engineer to join the team remotely in England.

Job summary

As a Field Service Engineer, you are regarded as a technical expert to help customers with their products and operations. In Service and Parts Sales, the Service Engineer has the most important role. Proactive communication with customers helps to define their needs during the lifecycle and to offer optimum solutions of equipment, spare parts and services.

Key performance areas include putting safety first, considering and taking responsible actions with environmental health and safety aspects. The role will involve preparing and executing equipment maintenance, servicing and repairing tasks based on customer needs. You will evaluate, troubleshoot, and repair customers' equipment independently and cost-effectively. You will be involved in commissioning new equipment and introducing customers to equipment technology and application. You will ensure communication and reporting on maintenance and service work are carried out, producing descriptive and professional feedback while communicating customer needs to ensure further Customer Services and Equipment sales.

Travel with overnight stays and frequent weekend working form part of this role.

Your profile

It is essential that the successful candidate has a strong EHS understanding and culture, with excellent written communication skills for completing Take5/risk assessment job sheets and equipment reports. You must have a flexible approach to working hours and overtime, including weekend working to suit customer/business needs. Your background will be from technical trade school education in engineering/plant maintenance to minimum NVQ level 3 or equivalent and/or extensive experience as a Plant Service Engineer or similar. In addition to good practical and theoretical understanding, you will combine this with excellent communication and social skills. An ability to work independently is a must, coupled with confidence in dealing with customers.

In return, as a Sandvik employee, we will provide you with:

  1. Defined Contribution Pension Scheme.
  2. Health Cash Plan.
  3. Company Van.
  4. Private Medical Insurance.
  5. Life Assurance.
  6. Opportunities to grow and develop professionally within a global organisation.

How to apply? Interested in this challenge? Please apply by clicking the 'apply now' button below or over our website with the reference R.

Closing Date: 10th April 2025

Applicants must be eligible to work in the EU or hold a valid permit to work in the EU.

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