Application Support Analyst

1 week ago

Poole, United Kingdom Dasrite Clothing Full time

Role Overview Were partnering with a well-established and growing business in Poole to recruit an Application Support Analyst. This is a fantastic opportunity to join a close-knit IT team of eight within a supportive, friendly environment where collaboration, curiosity, and attention to detail are truly valued. This newly created role is being brought in to replace a remote contractor, so you’ll play an important hands‑on role on‑site, supporting internal users and keeping critical business systems running smoothly. The Role As an Application Support Analyst, you’ll provide day‑to‑day support for a range of key systems, including Microsoft Dynamics 365 Business Central and other business applications. You’ll manage a busy ticket queue, troubleshoot integration and data issues, and work with internal teams and external suppliers to keep everything running efficiently. You’ll also play a big part in identifying system improvements, testing changes, documenting processes, and helping users get the best out of the technology available. What We’re Looking For We’re Open On Background You Might Be Currently working in IT Support with exposure to application support, or A system superuser ready to step up into a dedicated applications role. Either way, you’ll need to be used to working in fast‑paced environments, handling high volumes, and building strong relationships with customers and stakeholders. You’ll Thrive In This Role If You’re Naturally curious and a quick learner who retains information well. A self‑starter who takes ownership of issues and drives them to resolution. Personable, communicative, and great at working with others. Known for your attention to detail and methodical problem‑solving. Experience with Business Central or similar ERP systems is highly desirable, along with knowledge of Microsoft 365/SharePoint, FileMaker, or Zendesk. Benefits Perkbox Aviva Pension 5% matched 1 Hour Lunch break Free Parking Staff Discounts Life Assurance #J-18808-Ljbffr

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