Operational Change Manager
7 days ago
Operational Change Manager HM Revenue & Customs is seeking an Operational Change Manager to coordinate and administer change within the Department for Transport Unity Business Services Operations. Key Responsibilities Coordinate and administer Change requests (RFC and RFOC), documenting the status in the Change Tracker from receipt to delivery. Collaborate with HR/Payroll, Customer Services, Finance and Accounts Payable to assess the impact of change requests. Act as the central point for receipt of RFCs/RFOCs, reviewing and escalating issues to the Change Lead. Support the Change Lead with planning, implementation, business readiness and scheduling of change. Provide management information and reports to Senior Stakeholders and assist in creating monthly MI. Monitor and identify Continuous Improvement items related to Change delivery. Support Test Management for Release Dependent RFCs for SAP and Agresso. Contribute to shared services vision and values, encouraging best practice in change management. Attend Requirement Refinement, Backlog Confirmation and the Change Release Board on behalf of DfT UBS Ops when the Change Lead is absent. Required Experience & Skills Experience coordinating change and release processes, including support for SAP or Agresso. Knowledge of employee services/payroll, finance, and procurement processes. Strong organisational, time management, prioritisation skills and ability to work under pressure. Excellent communication skills, both verbal and written. Numeracy and analytical skills with experience in change & release management. Operational knowledge of Shared Service Centres. Experience driving high performance and continuous improvement. Seniority level Associate Employment type Full-time Job function Human Resources, Administrative, and Management Industries Government Administration Location Swansea, Wales, United Kingdom Pay Base pay range provided by HM Revenue & Customs; actual pay will be based on skills and experience. #J-18808-Ljbffr
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Operations & Change Manager
1 week ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - Swansea Based in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas. You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change...
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Operational Change Manager
1 week ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - Swansea Based in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas. You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC)...
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Operational Change Manager
18 hours ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - Swansea Based in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas. You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC)...
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Operational Change Manager
1 week ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - SwanseaBased in Department for Transport Unity Business Services Operations in Swansea you'll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC) and...
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Operational Change Manager
1 week ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - SwanseaBased in Department for Transport Unity Business Services Operations in Swansea you'll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC) and...
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Operational Change Manager
1 week ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - SwanseaBased in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC) and...
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Operational Change Manager
1 day ago
Swansea, United Kingdom HM Revenue & Customs Full timeLocation - SwanseaBased in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC) and...
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Operational Change Manager
1 week ago
Swansea, City and County of Swansea, United Kingdom HM Revenue & Customs Full time £40,000 - £70,000 per yearLocation - SwanseaBased in Department for Transport Unity Business Services Operations in Swansea you'll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer Services, Finance and Accounts Payable to request a review and impact assessment on Request for Change (RFC) and...
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Operational Change Manager
2 weeks ago
Swansea, United Kingdom HM REVENUE & CUSTOMS Full timeResponsibilitiesCoordinate and administer change that impacts operational areas.Liaise with HR, payroll, customer services, finance and accounts payable to review and assess Request for Change (RFC) and Request for Operational Change (RFOC) items.Maintain the change tracker documenting the status of RFCs/RFOCs from receipt to delivery.Act as the central...
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Operational Change Manager
2 days ago
Swansea, United Kingdom HM REVENUE & CUSTOMS Full timeLocation - SwanseaReady to apply Before you do, make sure to read all the details pertaining to this job in the description below.Based in Department for Transport Unity Business Services Operations in Swansea you’ll be responsible for the co-ordination and administration of Change impacting the operational areas.You will liaise with HR/ Payroll, Customer...
