Customer Success Executive
3 days ago
We are looking for a Customer Success Representative with hands-on experience in RegTech and Identity Verification (IDV) solutions to join our team at Programmers Force. This role will focus on building strong client relationships, ensuring smooth onboarding, and supporting customers to achieve success with our compliance and fraud-prevention technologies.The ideal candidate will understand KYC, AML, KYB, and regulatory compliance workflows and have experience working with customers in the fintech, banking, or compliance sectors. You will act as a trusted advisor, guiding customers in the effective use of our solutions while ensuring high satisfaction and retention.Key ResponsibilitiesServe as the day-to-day point of contact for assigned clients.Assist in onboarding and training clients on RegTech & IDV solutions.Monitor customer usage and proactively support adoption of features.Handle customer queries, resolve issues, and escalate to technical teams when needed.Work closely with Customer Success Leads/Managers to execute client success strategies.Maintain customer health metrics and prepare reports on engagement and satisfaction.Collect and relay customer feedback to Product & Engineering teams for improvements.Support contract renewals and upselling opportunities by ensuring customer satisfaction.Requirements2–4 years of experience in Customer Success, Account Management, or Client Support within RegTech, Compliance, or ID Verification (IDV).Knowledge of KYC/AML, fraud detection, compliance regulations, and ID verification processes.Strong communication and problem-solving skills with a customer-first mindset.Experience working with enterprise or fintech clients is highly desirable.Ability to manage multiple client accounts and maintain relationships effectively.Collaborative approach with the ability to work cross-functionally. #J-18808-Ljbffr
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Senior Customer Success Manager
2 weeks ago
City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Customers are the lifeblood of Qumulo. We are seeking strategic, customer-focused, and results-driven Senior Customer Success...
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City Of London, United Kingdom Customer Success Full timeA leading data management company in the UK is seeking an experienced Senior Customer Success Manager to own the customer lifecycle from onboarding to expansion. You will drive customer success initiatives, engage with enterprise clients, and ensure measurable outcomes using Qumulo products. The ideal candidate has over 8 years of experience in customer...
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Customer Success Engineer II
2 weeks ago
City Of London, United Kingdom Customer Success Full timeAre you ready for new challenges and new opportunities?Join our team!Current job opportunities are posted here as they become available.Subscribe to our RSS feeds to receive instant updates as new positions become available.Qumulo is the unstructured data platform to store and manage exabyte-scale data anywhere – at the edge, in the core data center and in...
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Turkish-Speaking Cloud CSE II – Weekend Support
2 weeks ago
City Of London, United Kingdom Customer Success Full timeA leading data management platform is seeking a Customer Success Engineer in London, UK. The role focuses on engaging with customers in cloud environments like AWS and Azure, requiring Turkish fluency. Responsibilities include troubleshooting, cross-functional teamwork, and customer support. Ideal candidates have strong communication skills, problem-solving...
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Customer Success Executive- London
5 days ago
London, Greater London, United Kingdom Executive Talent Full time £25,000 - £35,000 per yearThis role is a unique opportunity to be part of an early stage business that has all the backing to become a world leader. We have an exciting opportunity for a Customer Success Executive at our office in Bond Street, London. This role will give you the chance to make a real difference, offering up new challenges every day. Highly motivated, flexible and...
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Customer Success Executive
1 week ago
City Of London, United Kingdom Legatics Limited Full timeAbout Legatics Legatics is transforming legal transaction management through intuitive, intelligent technology that removes manual work and helps legal teams collaborate more efficiently. We work closely with leading law firms to modernise deal execution and improve the experience for both lawyers and their clients. We are growing our Customer Success team...
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Customer Success Executive
1 week ago
City Of London, United Kingdom Legatics Full timeAbout Legatics Legatics is transforming legal transaction management through intuitive, intelligent technology that removes manual work and helps legal teams collaborate more efficiently. We work closely with leading law firms to modernise deal execution and improve the experience for both lawyers and their clients. We are growing our Customer Success team...
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Customer Success Executive
2 weeks ago
City Of London, United Kingdom Ricoh Full timeWhat you will be doing To act as a key support resource to internal sales teams responsible for executing a range of client focused tasks that directly contribute to a seamless and efficient sales cycle, ensuring timely execution of post‑sales activities that enhance the overall customer experience. Responsible for liaising between Sales and key business...
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Customer Success Executive
4 weeks ago
City of London, United Kingdom Tom Dixon Studio Full timeCustomer Success Executive (B2B)About UsTom Dixon is an iconic British design and manufacturing brand with a commitment to innovation. We design, develop, and sell extraordinary objects and spaces for everyday use, including lighting, furniture, and interiors. www.tomdixon.netAbout the RoleAs part of our ongoing ambition to deliver a world-class customer...
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Customer Success Executive
3 days ago
City Of London, United Kingdom THE CLOSERS CLUB LIMITED Full timeAre you fantastic with Clients but want a role with no Cold Calling? Do you enjoy building long term relationships? Are you the type of person who always goes the extra mile? Do you want to join an Industry leading SaaS business with a superb reputation in the Media Sector? If it’s a yes for the above, then please keep reading as you could be perfect for...