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Cleaning Services Support Manager

2 weeks ago

Leeds, United Kingdom Mitie Cleaning & Hygiene Services Full time

Cleaning Services Support Manager – Mitie Cleaning & Hygiene Services Contract: Permanent Type: Full Time Hours: 40 hours per week (5 days over 7) Location: Trinity Leeds, Albion Street, Leeds, West Yorkshire, England, LS1 5AT Role Responsibilities Build strong relationships with contract clients and conduct audit inspections. Monitor performance against SLAs and cleaning specifications. Manage daily employee wages and ensure Health & Safety compliance. Manage daily cleaning operations on site. Follow statutory Fire and Safety regulations to mitigate risks. Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance). What We're Looking For Previous management experience in soft services/cleaning within facilities management. Excellent customer service and communication skills. Strong organisational and time‑management abilities. IT literacy, especially in Microsoft Office. Full UK clean driving licence (company car provided). IOSH Health & Safety qualification desirable. What We Offer You Access to a virtual GP for you and your household. Financial wellbeing support via Salary Finance, including early pay access and competitive loans. Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products. High‑street discounts on thousands of retailers, gyms and more via our MiDeals platform. Cycle‑to‑work scheme. Life cover: greater of your equivalent annual salary or a minimum of £10,000. Save‑as‑you‑earn scheme. Mitie Matching Share Plan (potential free shares). Mitie Stars recognition with cash prizes and a chance to win a top prize of £10,000. A wide selection of training and development resources. We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments during the recruitment process, please let us know. #J-18808-Ljbffr