Maternity Ward Clerk

Join to apply for the Maternity Ward Clerk role at Sandwell & West Birmingham NHS Trust This is an exciting opportunity to join the Maternity department as a Ward Clerk, providing essential administrative support to ensure the smooth and efficient running of the department. The successful candidate will work closely with midwives, doctors, and the wider multidisciplinary team to deliver safe, responsive, and well-coordinated care for women and families using our maternity services. You will be the first point of contact for patients, relatives, and visitors, ensuring a welcoming and professional environment. The role involves maintaining accurate electronic patient records, coordinating admissions and discharges, and supporting ward administration processes in line with Trust policies and CQC requirements. This post is key to maintaining safe patient flow and ensuring compliance with information governance and data quality standards across maternity services. Maintain accurate and up-to-date patient information using Trust systems including IPM, Unity, BadgerNet, and CapMan. Act as the first point of contact for all visitors and telephone enquiries to the maternity department, ensuring courteous and professional communication at all times. Support the admission, transfer, and discharge process for patients, liaising with clinical teams and other departments as required. Prepare and process documentation such as discharge summaries, outpatient follow-up appointments, and results requests. Ensure patient notes and electronic records are complete and managed in line with Trust policy and confidentiality standards. Provide general clerical and administrative support, including filing, photocopying, stock control, and typing of ward correspondence. Work collaboratively with the Ward Manager and Patient Administration Manager to support audits, data collection, and service improvement initiatives. Participate in team meetings and contribute to ongoing service developments within maternity. About SWB Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the country’s most culturally diverse areas. It’s a friendly and welcoming place – a place where you can belong, and a place where you can grow. We care for our patients, we care about our population, and we care about our people. Our values – Ambition, Respect and Compassion – are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community. Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It’s what makes us unique. We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose. When we say we’re ‘with you all the way’ we want you to know that we mean it. Visit the SWB website to find out more about our ambitions and people plans. Contact For further details / informal visits contact: Name: Erin Murphy, Job title: Service Manager, Email address: erin.murphy1@nhs.net, Telephone number: 07581055905 Position details Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care Location: West Midlands, England, United Kingdom #J-18808-Ljbffr