Pastoral Support

1 week ago


Greenwich, United Kingdom Complete Classroom Services Ltd Full time

Pastoral Support Officer

Location: Greenwich
Start Date: January | Full-time | Term-time

Pay Rate: £120 - £150 daily rate

We are working with an excellent secondary school in the London Borough of Greenwich to appoint a dedicated Pastoral Support Officer, with primary responsibility for behaviour management of students in Years 8 and 9.

About the School
The school is committed to delivering a safe, inclusive and high-expectation environment where every young person can flourish. The pastoral team plays a pivotal role in shaping the school culture of positive behaviour, resilience and engagement.

The Role

* Lead behaviour management for the Year 8 & 9 cohorts: supporting students in-class, in corridors, break/lunch times and during transitions to ensure a calm, focused learning environment.

* Work closely with form tutors, Year Leads and Senior Leadership to monitor, record and intervene in behavioural incidents; design and implement behaviour improvement plans and restorative / support programmes.

* Provide mentoring and support to students who are at risk of disengagement, poor behaviour or attendance; liaise with parents/carers and external agencies as required.

* Promote and maintain the school’s behaviour policy: using rewards, sanctions, de-escalation strategies and restorative conversations to support behaviour change.

* Be highly visible around the school, modelling high expectations of conduct, making positive contact with students, and supporting staff in maintaining effective behaviour standards.

* Maintain accurate records of behaviour incidents, interventions and outcomes; provide regular reports and analysis to the pastoral team to inform strategy.

About You

* Proven experience working with young people in a school or education setting, with a strong track-record in behaviour management or pastoral support.

* Excellent interpersonal and communication skills: able to build positive relationships with students, staff and parents; confident in delivering restorative conversations and behaviour interventions.

* Calm, resilient and solutions-focussed, with the ability to respond quickly to behaviour incidents and maintain momentum for students’ reintegration and success.

* Skilled in using behaviour-management systems and data tracking (or willing to learn); organised and able to prioritise competing demands.

* A positive role-model: committed to promoting the school’s values, safeguarding and high standards of conduct for all students.

Why Join?

* A key role in a supportive, forward-thinking school where behaviour and pastoral provision are genuinely valued.

* The opportunity to make a tangible difference to the lives of young people at a pivotal stage (Years 8 & 9) of their secondary education.

* Joining a dedicated pastoral team with clear professional development pathways and a strong ethos of continuous improvement.

How to Apply
Please send your CV and a cover letter outlining your relevant experience in behaviour/pastoral support and your motivation for working with this age group in a secondary setting. Shortlisted candidates will be contacted for an interview and will be required to complete safeguarding checks (DBS) and provide references.

We look forward to receiving your application and discussing how you can support students in this crucial pastoral role


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