Payments Supervisor
2 weeks ago
[Shared Services - Payments] Area Support Analyst Join to apply for the [Shared Services - Payments] Area Support Analyst role at Network Rail. About Network Rail – Where People and Connections Matter. Network Rail is dedicated to keeping passengers and freight moving safely and efficiently across the country. We value flexibility, a healthy work‑life balance and are a Disability Confident Leader, committed to accommodating needs throughout the recruitment process. Location Square One, 4 Travis Street, Manchester M1 2NY. We are taking a hybrid working pattern; you will be required to work from the office at least three days per week. Salary & Closing Date Salary: circa £27,000 per annum (Band 5) Contract Type: Permanent Closing date: Friday 21 November – late applications will not be accepted. About the Role (External) Our Shared Services team delivers specialist processes with a direct impact on Network Rail’s performance, including payroll, recruitment, payables, receivables, financial accounting, reporting, controls, compliance and helpdesk support. On the Payments Team, we make payments to suppliers, employees, local authorities, landowners and passengers, processing £12 bn of transactions annually. Main Responsibilities Supporting the various payment activities of the team in a target‑driven environment to meet defined KPIs and SLAs. Acting as the team’s subject‑matter expert for payment escalations, providing solutions for non‑standard or complex payment requests. Supervising and authorising the work of the team by checking transactions processed in multiple payment systems. Ensuring Network Rail policies and procedures are followed to mitigate fraud and maintain good financial control. Working collaboratively with internal teams to ensure compliance with HMRC/tax regulations and sharing knowledge. Acting as a second‑line support contact for query management, aiding helpdesks with complex queries. Building knowledge and documenting processes, keeping them updated with current practice. Challenging current processes to reduce waste and supporting root‑cause analysis to reduce errors and drive continuous improvement. What are we looking for? Experience managing improvement projects and processing high‑volume activity. Exceptional customer focus, engagement, and stakeholder‑management skills. Proven influencing, networking and senior‑management stakeholder skills. Experience in a similar role within an Accounts Payable environment. Excellent communication skills. What could set you apart when applying? Knowledge of related subject areas such as the Construction Industry Tax Scheme. Experience with Oracle eBusiness Suite or Horizon. Payments application experience. Additional Information We’re an inclusive employer of choice and welcome applications from everyone. You may request flexible working arrangements. As a Disability Confident Leader we will adapt the recruitment process and provide reasonable adjustments. All offers of employment are conditional upon satisfactory completion of pre‑employment checks. Click here for more information. Contact us: - Resourcing Team – RSResourcing@networkrail.co.uk - Megan Cook – megan.cook@networkrail.co.uk Seniority level: Entry level Employment type: Full‑time Job function: Information Technology Industry: Rail Transportation #J-18808-Ljbffr
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