Transplant Administrator

Transplant Administrator The closing date is 07 December 2025 An exciting opportunity has become available for a self‑motivated individual to join the Transplant Directorate to provide high quality administrative support. We are looking for a candidate with excellent organisational skills and communication skills and who can work well under pressure. You must be able to work well within a team and be able to manage and organise your own workload, prioritising and delegating work as necessary. Main duties of the job To provide complete administration support to the Transplant service. To be confident in communicating both face to face and also via the telephone to ensure an efficient service is provided to all departments and external sources. This job description is intended as a guide to the main responsibilities of the post, and Transplant Administrator will be required to undertake such duties appropriate to the position as may be required by the Consultants, Transplant Coordinators and/or Line Manager to ensure the smooth running of the service. About us Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people—patients, staff and partners. Recognised as providing ‘outstanding’ care to our patients and rated ‘Good’ overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values—Together—Safe, Kind, Excellent—are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high‑quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population. CUH is committed to promoting a diverse and inclusive community—a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Job responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full‑time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full‑time permanent contract unless you have: applied for a Graduate visa or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. The advert will close at midnight on 7 December 2025. Interviews are due to be held on 16 December 2025. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Educated to A Level or Level 3 Business Admin / IT qualification or equivalent experience including English GCSE pass at G 4 or above, Maths GCSE pass at Grade 4 or above Touch Typing Certificate or equivalent experience Medical Terminology Certificate or equivalent Experience Experience of administrative work and working in a busy office environment Prioritising, planning and organising own tasks Working within guidelines and developing administrative processes Customer Service and dealing with enquiries in difficult situations Data entry and producing reports Experience of IT packages - Microsoft Office Secretarial and/or administrative including Diary Management, Co‑ordinating and arranging meetings, Minute Taking and Developing Templates and prioritisation of workload Allocate and monitor work of others Audio Typing experience Familiarity with EPIC computer system Experience of working in the NHS Experience of dealing with difficult situations and confrontations Knowledge Understanding Confidentiality and Data Protection Understanding of Customer Services Office Procedures Knowledge of Trust Information Systems Knowledge of Medical Terminology Skills Ability to work as part of a team Excellent communication skills including telephone, e‑mail and face to face Ability to organise and manage own timekeeping to schedule and deadlines Ability to adapt to change Ability to work under pressure Ability to store and safeguard confidential documents, both electronic and hard copy Ability to show attention to detail and accuracy Willing to take on and learn new skills Good organisation skills Ability to use on initiative and work autonomously High level of ability to organise and manage own time keeping to schedule and deadlines Ability to touch type Additional Requirements The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Cambridge University Hospital NHS Foundation Trust #J-18808-Ljbffr