Field Service Engineer

7 days ago

Crawley, United Kingdom Elekta Full time

The Field Service Engineer(s) are responsible for installation and servicing of all Elekta products within the UK. This role primarily focuses on MR‑Linac systems. It is a home‑based role requiring travel throughout the UK as directed by the Regional Service Manager. What you’ll do at Elekta Join our driven global team to maintain the best possible equipment for cancer care. We are offering an exciting opportunity to join our Service Team in the United Kingdom, currently a team of ten members. In this diverse role you will work with fault finding across complex electronic systems down to component level and adjust the radiation beam to meet required output specifications. Responsibilities Carry out planned maintenance, emergency corrective maintenance, upgrades, installation work, courtesy calls to local customers and telephone support from the office in the UK or a remote location. Carry out all work in accordance with Elekta safety instructions and procedures. Report any issues or problems that may adversely affect Elekta products’ reliability or personnel safety to the Service Manager timely. Provide feedback to the Service Manager on problems, solutions or opportunities that may need to be communicated to other parties. Carry out corrective maintenance without supervision within acceptable timescales, prompting escalation if required and maintaining ownership until the customer is satisfied. Install all systems within the product portfolio without supervision to the required specification and within project timescales. Qualifications Minimum HNC or equivalent in a related engineering discipline. Completion of all relevant Elekta technical training courses up to 3rd line. Competent with relevant IT technology including Windows OS, Microsoft Office applications, networking. Excellent interpersonal and communication skills. Experience in a service environment. Demonstrable drive and commitment to Elekta and the tasks in hand. Clean driving licence. Familiarity with MobileIron, robotics, field service, mechanical knowledge, sonography, IP networking, schematics, mechanical engineering, medical imaging, human resources, programmable logic controllers, troubleshooting. Here at Elekta you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics around the world. We are committed to delivering solutions in a secure and sustainable way for our partners and customers, and to ensuring our employees feel they bring value wherever they work. #J-18808-Ljbffr

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