Planning Administrator

4 days ago

Warrington, United Kingdom PHS Group Ltd. Full time

Planning Administrator - Golborne, Warrington We have an exciting opportunity to join our Planning team where you will be responsible for scheduling the work for a nominated group of engineers within an allocated area. You’d be providing support and ensuring that your area is serviced in the most efficient, professional way utilizing the engineer’s expertise in planning their work activity. A day in the life of a Planning Administrator at phs will involve; Ensuring that all work schedules are planned and completed in accordance with contractual agreed SLAs and team KPI requirements. Organising the workload for allocated engineers to ensure that all works are planned to achieve profitability and client satisfaction always. Ensuring that your allocated order book is managed in accordance with department KPI's. Assisting engineers to ensure workloads are completed on time. Ensuring all business systems are kept fully updated always. Completing all paperwork / electronic information accurately. Excellent customer liaison and customer relations management skills. Working closely with the customer retention Department. The ideal candidate for a Planning Administrator at phs will have: Experience of working within a planning and customer service-oriented environment with the ability to deal with customers in a professional and calm manner. Ability to organise and prioritise own workload to ensure KPIs and targets are achieved. Excellent communication and people skills. Good knowledge and understanding of Microsoft Packages. In return for your commitment and expertise, you will get: An annual salary of £27,100.00 23 days holiday plus Bank Holidays Pension Ongoing career development opportunities phsPerks (Partnership with Reward Gateway) phs Shop (Discount on household consumables) A 24 hour wellbeing helpline plus free access to virtual GP for you and your household At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. #J-18808-Ljbffr

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