Customer Support Technician
2 weeks ago
Copello have partnered with an established engineering business based in Maidenhead in the recruitment of a Customer Support Technician.
Please note, this role requires candidates to be eligible for Security Clearance.
Key Responsibilities:
*
Diagnose and repair advanced optical and electronic systems.
* Support equipment maintenance, modifications, and upgrades.
* Provide technical assistance to customers, including out-of-hours support.
* Record and analyse faults for continuous improvement.
* Ensure safety, airworthiness, and security compliance.
What You'll Bring:
*
ONC (or equivalent) in electronic servicing.
* Strong hands-on experience in electronic servicing or workshop environments.
* Willingness to travel within the UK and provide on-call support when needed.
* Ability to obtain and maintain SC security clearance.
Preferred Qualifications:
*
HNC in electronics or relevant experience with CCD/FLIR cameras, lasers, or airborne equipment.
* Knowledge of military/aviation support settings.
* Familiarity with Microsoft Office and safe equipment handling.
For more information, please get in touch with Ella
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