Field IT Support Engineer

2 weeks ago


City Of London, United Kingdom Experis Full time

Field IT Support Engineer (SC) – London (Field‑Based) Rate: 180-220 per day Hours: 7.5 hrs/day within 07:00-19:00 (Mon-Fri) Contract: 6 Month (Inside IR35) Agency contract Start: ASAP Join a ring‑fenced team of 15 engineers supporting multiple London customers, including government and banking. You’ll cover sickness/holiday, resource‑on‑demand, and project work across sites. SC clearance is required (DV welcome). Work on MoD sites means MOD nationality rules apply. A clean UK driving licence is essential, and you may occasionally drive a customer‑supplied vehicle to satellite locations. The Role Deskside/field support for Windows 10/11 laptops & desktops (HP/Dell/Lenovo). macOS (Mac & MacBook) setup and support. O365/Teams support; Apple/Android mobile device support. Wireless connectivity & fault diagnostics. Floorwalking/Tech Bar: walk‑up fixes, user coaching, great customer comms. OS housekeeping: shortcuts, printers, network drive mapping. Follow build scripts to image/configure devices; IMACs (installs/moves/adds/changes). Basic Wintel/server: HP ProLiant Gen8‑Gen10, Dell servers, Lenovo blades; backups, tape library, storage, break/fix. Cisco: basic knowledge/troubleshooting on switches/ports. Must Have Active SC (or re‑clearable) and able to meet MOD nationality requirements; DV advantageous. Proven deskside/field support experience; confident customer manner. Full UK driving licence; willingness to travel across London/satellite sites. Flexibility to work any shift within 07:00-19:00. Nice to Have Apple Business Manager/Intune/SCCM exposure. ITSM tools (ServiceNow/Remedy). Vendor accreditations (HP/Dell/Lenovo). Apply Please reply with: CV (Word/PDF) Clearance status (SC/DV + dates) Availability/notice and day rate Home postcode (for travel) Best number/time for a quick call We’re an equal opportunities agency and welcome applications from all suitably qualified candidates. #J-18808-Ljbffr



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