Healthcare Assistant

Healthcare Assistant The closing date is 18 January 2026 To provide a Healthcare Assistant appointment service to the registered population of Thornfield Medical Group. Main duties of the job Assistance with Minor Surgery New patient health checks or NHS Health checks Chronic Disease work ups Health promotion advice Hypertension monitoring and ABPM fitting Administering of the Flu and/or Pneumococcal and/or B12 injections under and agreed Patient Specific Direction. Ordering various clinical items inclusive of equipment, consumables, and vaccines. Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re‑stocking and stock rotation Clearing and re‑stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions. Assisting in the assessment and surveillance of patients health and well‑being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well‑being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well‑being Any other delegated duties appropriate to the post About us Thornfield Medical Group is a well‑established training practice of 20,000 patients in the East of Newcastle upon Tyne and based on two sites. We are a dynamic and forward‑thinking practice. We are seeking an enthusiastic HCA who can demonstrate excellent clinical, communication and organisational skills. We endeavour to develop team members and opportunities are available for progression. We will be offering shortlisted candidates the opportunity for an informal visit. Job responsibilities Job Summary: Working under the direct supervision of the Lead Practice Nurse and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care. Training will be given for areas where competency is not already achieved. Duties and Responsibilities: Assistance with Minor Surgery New patient health checks or NHS Health checks Chronic Disease work ups Lifestyle advice Administering of the Flu and/or Pneumococcal and/or B12 injections under the authority of a Patient Specific Direction as agreed. Ordering various clinical items inclusive of equipment, consumables, and vaccines. Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re‑stocking and stock rotation Clearing and re‑stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions. Assisting in the assessment and surveillance of patients health and well‑being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well‑being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well‑being Any other delegated duties appropriate to the post Infection Control Support patients and colleagues in adopting sound infection control measures Apply infection control measures within the practice according to local and national guidelines This includes: Universal hygiene precautions Collection and handling of laboratory specimens Dealing with blood and body spillages Safe disposal of clinical waste QoF Contribute to the implementation of the QoF targets Contribute to the maintenance of the QoF registers inclusive of recalling patients to aid the practice to reach maximum points. Emergency Management Be competent in anaphylaxis and resuscitation techniques Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post‑holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety The post‑holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include: Using personal security systems within the workplace according to Practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Equality and Diversity The post‑holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non‑judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development The post‑holder will participate in any training implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality The post‑holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients' needs Effectively manage own time, workload and resources Communication The post‑holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services The post‑holder will: Apply Practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate Person Specification Experience Experience of delivering patient care in a primary care, urgent or community setting. Personal Qualities Excellent planning and organisation skills Flexible Motivated and proactive Excellent communication and interpersonal skills are required in order to deal effectively with complex and sensitive patient information. Ability to liaise and communicate effectively with all members of the multi‑disciplinary team and other services. Ability to perform work with complex patient information or situations Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Skilled in clinical history taking Excellent attention to detail Qualifications Good standard of English and Maths Care Certificate (must be able to gain this qualification within 6 months of appointment) Use of Sys1 Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer name NHS North Of England Commissioning Support Unit #J-18808-Ljbffr