Business Intelligence Analyst

The Business Intelligence (BI) Analyst will play a key role in supporting the Federations strategic and operational objectives through high-level data analysis, interpretation, and presentation. The postholder will be responsible for extracting, processing, and presenting data across a range of services, enabling evidence-based decision-making, service improvement, and the development of successful bids for future contracts.Main duties of the jobData Extraction & ManagementAnalytic & InsightContract & Bid SupportPlease refer to the job DescriptionAbout usEastLancashire Alliance (ELA) is a not-for-profit community interest company providing services to our GP practice members and offering a portfolio of patient services. All our clinical services are led by clinical leads who work as part of a team with Federation managers.We are a network of nine PCNs which consist of 48 GP practices covering a population of over 390,000 patients across East Lancashire. Patients are at the heart of everything we do, and we pride ourselves in ensuring our patients feelsafe, supported, communicated with and respected, at a time when they may be feeling vulnerable. The Alliance are proud to represent our member practices and to champion our Primary Care Partners, by working with local general practice and other system partners in the provision of patient centred local healthcare services.Each practice has a close-knit team of staff who collectively seek to improve the health of their patient populations.Job responsibilitiesMAIN DUTIES AND RESPONSIBILITIESData Extraction & ManagementExtract, transform, and analyse data from clinical systems, commissioning datasets, and internal service databases.Ensure data integrity, accuracy, and compliance with information governance standards.Analytics & InsightProvide meaningful analysis to support service delivery, contract performance monitoring, and business planning.Identify trends, risks, and opportunities within population health, service utilisation, and workforce data.Translate complex datasets into clear, evidence-based insights to inform senior leadership and clinical decision-making.Contract & Bid SupportProduce high-quality data analysis to support new service development, business cases, and tender submissions.Model population demand, activity forecasts, and financial implications for proposed services.Develop and maintain dashboards and reports in Excel (and other BI tools if applicable).Use advanced formulas, pivot tables, and statistical techniques to provide clear outputs.Present data in an accessible and compelling way for clinical and non-clinical stakeholders.Work closely with operational leads, clinical directors, and commissioners to understand data needs.Support service leads with tailored analysis to monitor KPIs and contractual obligations.Impact of the RoleThis role is pivotal in ensuring that the GP Federation has the intelligence required to:Demonstrate value and outcomes to commissioners.Secure new business opportunities through robust, evidence-based bids.Drive continuous improvement across the organisation.Training & DevelopmentFully participate in training and development, meeting any and all requirements of any courses funded or part-funded by the Alliance.Engage in a programme of ongoing support and feedback to maximise the benefit of the training and development plan.ConfidentialityIn the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, staff and other healthcare workers. They may also have access to information relating to any part of the business organisation. All such information from any source is to be regarded as strictly confidential.Information relating to staff, patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with Alliance policies and procedures, and the protection of personal and sensitive data.Health & SafetyThe post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Alliance Health & Safety Policy to include:Identifying the risk involved in work activities and undertaking such activities in a way that manages those risks.Ensure all accidents are reported and investigated, follow up action taken as necessary.Maintain training in line with local policies.Equality and DiversityThe post-holder will support the equality, diversity and rights of patients, carers and colleagues to include:Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with current legislation.Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.Behaving in a manner which is welcoming to and of the individual, is non-judgemental and respects their circumstances, feelings, priorities and rights.QualityThe post-holder will strive to maintain quality and will:Alert other team members to issues of quality and risk.Assess own performance and take accountability for own actions, either directly or under supervision.Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team's performance.Work effectively with individuals in other agencies to meet patients needs.Effectively manage own time, workload and resources.CommunicationThe post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team members.Communicate effectively with patients and carers.Recognise peoples needs for alternative methods of communication and respond accordingly.The list of duties is not exhaustive. It is likely that this Job Description will be subject to change as the role develops.Person SpecificationPersonal Attributes / OtherAn approach to work that strives for continuous improvementStrong IT skills with good knowledge of MS suiteAbility to recognize own limitations and act upon them appropriately