Interim Credit Controller

1 week ago

City of Westminster, United Kingdom St Helen's School Full time

St Helen's is looking to appoint a full‑time, fixed‑term Credit Controller to help maintain the School's financial health through managing fee income and ensuring timely collection. You will partner closely with our existing Finance team to tackle a key specific project – significantly reducing aged debt and assisting in the design and implementation of a robust, future‑proof credit control framework. Responsibilities Monitor and manage the debtor ledger, ensuring timely collection of school fees and other charges. Proactively follow up on outstanding balances via phone, email, and written communication. Work collaboratively with parents and guardians to resolve billing queries and agree payment plans where appropriate. Prepare regular aged‑debt reports and present to the Director of Finance and Head. Escalate overdue accounts in line with school policy, including liaison with external legal advisers if necessary. Assist with termly billing processes and support the wider Finance Team during peak periods. Maintain accurate financial records in the school's finance system. Qualifications Proven experience in credit control or accounts receivable. Excellent communication and interpersonal skills. Ability to manage sensitive financial conversations with discretion and empathy. Strong organisational skills with high attention to detail. Confident in using finance software and Microsoft Office (particularly Excel). Highly desirable: Experience working within the education sector or a customer‑facing finance environment. Familiarity with school fee billing systems (e.g., iFinance & iSAMS). #J-18808-Ljbffr

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